American Charter BusesReviews of usbuses.com

THIS WAS THE WORST COMPANY IVE EVER USED IN MY LIFE. i would be rating this zero stars if i could. Our bus was planned weeks before our trip and it was set for 10AM. It is currently 11PM and there is no bus coming for our trip. We have called multiple times and got no information and no calls back. Our bus driver got pulled over, found out they had invalid licenses plates and many repairs needed. They claimed to take the bus to a garage to fix the necessary things and that was seven hours ago. Our whole trip is ruined and they won’t send a new bus or get us there anyway. I would never ever ever use this company again and i wouldn’t recommend it to my worst enemy. STAY AWAY FROM THIS EMBARRASSMENT OF A COMPANY!!!!!!

Please beware of this company like the previous reviews. Customer Service leading up to trip was ok. Hardly emailed back but would always answer the phone and answered questions, so thought ok. When the buses arrived to pick up they did not have the amenities quoted nor did the bus look like what was advertised. Called and talked to the owner of the company and he said keep the buses or return them it's up to you. You will not be getting a refund regardless. He emailed me later to let me know that they did not lie that they have the right to advertise the most luxurious buses they have. Horrible buses but nice bus drivers. DON'T USE THIS COMPANY!!!

Bait and Switch as the other person said. Two of the oldest buses I have ever seen, showed up late to the airport. Drivers were fine, it is not their fault but the company most likely does not have a fleet and subs out everything. Contract is overly extensive for a bus ride, you know something must not be right. STAY AWAY FROM THIS COMPANY!!!!