USB Phone WorldReviews of usbphoneworld.com

I was sent the wrong cord I had to buy stereo female to RCA males for TV. Good sound. When I called I was not able to get through mail box full. To reiterate there was a picture of stereo female to RCA male cord which was needed to work with TV this cord was not sent with but was not expressed as being in package. This unit does have great sound.

My experience was not anything out of the ordinary. I needed to call 2 times. The first person was more helpful than the second. The second made me feel like he wanted to hurry and finish the conversation. Neither of them would win any contests in customer service helpfulness.

My first purchase from USB Phone World was quite pleasant. I placed my order and received within the week. Which is why I placed a second order. This was a terrible experience. The only e-mail I received was the automatically generated one after placing my order. After over a week had gone by, I contacted them to check the status and was told that I would receive my order in three days. I allowed a couple of extra days, and contacted them again since I hadn't received anything. I was then told it was on back order and that I would receive it the following week. At this point, I told them to cancel the order, which they did promptly. So, I guess that part is good. Unfortunately, they've lost any future business from me.