USA MINTReviews of usamint.com

Tried to purchase the Morgan Dollars, got on right away made it to the checkout, entered all the information went to click confirm the offer and it told me too many items in your bag, tried 3 more times to confirm still would not go through. Same problem with the Silver eagles now. This is a joke! The mint caters to the big coin dealers and could care less about the coin collector. I will never waste my time returning to their site or order from them again!!!!

Tried to purchase 2021 American Silver Eagle this morning right at 12 noon. Had it in my bag and could not get it to final check out, numerous attempts failed. At 12:07 got notice it was no longer available. For long time buyer this is very disappointing! Something Is not right. Very poor customer service.

Tried to order the 2021 proof silver eagle at exactly 12 noon....take a guess how that went!!! What a sorry excuse for a website.

This is possibly the worst online retaer I've had the displeasure to deal with. Calls. Texts, emails are not returned. Ordering online is a steeplechase of hurdles, and even when order is ready to place and all appears well, the site "gags" and you're out of luck... again. Clearly there is NO priority in terms of service.... I am done with the U S Mint

Every time I go to order the popular silver dollars it's a roll of the dice if it actually goes through. I get all the way to the end where it says "place order" and it crashes constantly until the item is finally out of stock. They really need to beef up their website so these crashes happen or let a more reliable 3rd party like Amazon handle this. American's pay way too much money in tax dollars and some of that needs to be invested in the mint website to prevent these issues going forward. The worst part is that they postponed the release of the popular silver coins to look into this very issue and I see no difference other than they have a page that pops up now occasionally making you verify you are a human. That effectively added an extra step that was never there before and it is now even hard to order the coins because it takes more time to do the human verification. In the end the government just made the problem even worse. I'm assuming they must have purchased a cheap software solution but who knows.

Tried to purchase the 2021 silver dollars on each issue date promptly at 12:00 pm and was not able to check out on any of the three occasions. I am a long time mint customer and feel this is not fair to the majority of consumers. After this experience; I will most likely stop making anymore purchases. In all fairness, these should have been produced in amounts similar to the silver eagles.

Horrible experience. Tried to call the Mint to order 2021 US Silver dollars. They hung up on me 10 times. Then I tried to order the silver dollars online. My cart was constantly rejected until it said the product was no longer available. The US Mint website is a complete joke. Trillions of dollars have been spent in the last year, but obviously not a dime on the Mint website. Website should be shut down, and have a third party distributor sell and process coin orders.

I think the mint is a perfect example of how not to run a program. They have people willing to overpay for stuff that won't go up in value... yet they still make the experience horrible. I don't usually rail on government agencies... but the US Mint is an example of bad government. Again had issues trying to order on their revamped website. I am planning on only buying after market coins from now on...and I am 99% sure I will make out better (pay less)... and won't have the frustration of using their site.