USA MINTReviews of usamint.com

The worst online checkout that I've ever experienced. Loaded my shopping bag at 12p sharp. Bounced out of the "complete order" twice, then told to prove I'm human and had to do this three times before being let to the final checkout step. Then told that the items are no longer available. Wasted 1/2 hour of total frustration. They can take their overpriced crap and lump it; I'm through with 'em.

Loaded my shopping bag at 12p sharp. Multiple reloads, identify as human and other garbage. At 1221pm told that the items in my shopping cart were no longer available.

The US Mint has got to get better software or outsource to someone like Amazon who can get the job done. Tried to buy the 2021 Morgan & Peace dollars, went through multiple tries on purchase screens only to find a message saying “ The page you were looking for is no longer available“ multiple times. One even wanted me to verify as a human even though i’ve had an account with the mint for 15 years with all my data in it. This is beyond ridiculous that collectors get the shaft while dealers pay their minions $25 a coin to make orders for them! We all see what’s happening US Mint & you do little to discourage it! UNTIL YOU CAN RESOLVE YOUR PROBLEMS PLEASE SET THE HOUSEHOLD ORDER LIMIT TO ONE ITEM PER TYPE FOR AT LEAST THE FIRST SIX HOURS OF THE SALE DATE!!!

Just tried to order Peace Dollar. Had it in the cart at 12 noon. Was already registered and had payment method saved. Spent from 12 to 12:28 trying to complete order. Was redirected to prove I was a human about 6 times and sent to a bad page link over 20 times. At 12:28 got message my item was no longer available and to remove from cart. Had also tried to phone customer service to order and got message needed to use website. This is then WORST online experience with any company website ever. They should be ashamed to waste people's time like this. Invest in some hardware and get some competent programmers! If this is representative of US government technology no wonder we keep getting hacked. Just checked Ebay and over 400 confirmed order listings at 12:40.

The USMint ordering process is an absolute failure. Has been totally so for many months, maybe years. Just got two items in my cart on lower mintage items, and despite 10-12 tries couldn't check out. Then products get removed from cart. The biggest and best country in the World cannot get a website that works. This is over, and over and over again. Pathetic!!

It never gets better...the same poor software/algarithms/server capacity that cause site crashes, gateway errors or frozen "Your order is being pricessed..". Tried to get a 2021 Morgan Peace dollar exactly at 12 noon but all I got was 8 errors in a row and then they were sold out. This is WITH my payment/address saved in the website. My last 2 orders gave me confirmation #'s and even charged my card only to eventually see it go from "processing" to "backordered" to "canceled" weeks later. David Ryder should be fired but as long as he meets sales quotas (to reseller bots) no one cares. It has been a pathetic web experience for years. Very sad.

Tried to order the American Eagle 2021 One-tenth ounce Gold Two-Coin Set. I was online and watched the icon change to allow a purchase at the exact time it went on sale. Within seconds, it was in my cart. My credit card info was auto saved and was immediately filled out. Upon trying to finalize the order, the system said it was sold out. Reading the other similar comments, this is completely unacceptable for a government run business. I tried calling the mint afterwards and got disconnected over five times before giving up.

Dishonest ordering process.