usamerica.shopReviews of usamerica.shop

I have not yet received my order or a confirmation email to say it was shipped I placed this order January 13th my order number is 199687 no one has responded to my emails

Scam.Don't purchased from this store.I never received my purchased since one month and they don't answer u back neither.

Company won't honor the return policy. Sizes are not is standard american size. Horrible customer service. Buyer beware do not buy from this company.

Regrettably, I must assign a one-star rating, and even that feels generous. I am unable to offer a favorable review for this establishment. It appears they are engaging in deceptive practices by displaying images of items on their website that they do not actually sell. Additionally, their location in China (not the US) may complicate seeking legal recourse if you become a victim of fraud. I recently made an online purchase from their website for a climbing Santa with lights. I believed it was a great deal at $40, as I had previously paid a higher price for a similar item. I ended up buying four, which cost me $169. However, upon receiving the package, I discovered that the contents were different from what I had ordered, and the boxes were damaged. The items appeared to be of poor quality, so I decided to contact the company via email. In my email, I expressed my disappointment and informed them that I felt I had been deceived. I kindly requested a refund for the purchase. They responded by instructing me to return the items if I wished to receive a refund. Given the circumstances, I promptly contacted my bank and provided them with all relevant documentation, including correspondence with the company and photographs comparing the advertised product with the actual item received. After reviewing the information, my bank kindly reimbursed the amount I had paid for the purchase. I recently visited their website and noticed that they are still engaging in deceptive practices. They display a few images of one Santa Claus and a few images of another Santa Claus climbing a ladder. This is likely an attempt to cover their tracks in case a customer receives the wrong Santa Claus and they claim that the one in the photos was the one sent. Customers should carefully examine all photos, including those of Santa Claus climbing a ladder with lights. If you find yourself in a situation like mine, where you have been scammed, I advise you to contact your bank and provide any relevant documentation, such as photos, emails, or other evidence of the fraudulent transaction. This is what I did, and my bank reimbursed me the money. In many cases, banks can assist customers who have been victims of scams. Even if you have purchased an item and subsequently received it in a damaged condition, it is advisable to contact the relevant party. Could you kindly ascertain whether they are intentionally ignoring your emails or genuinely dismissing your concerns? Regardless, I recommend that you contact your bank and request reimbursement for the financial loss incurred. I understand that the scammers may have requested you return the items in exchange for a refund, but I caution against this. Given the circumstances, it would be unwise to trust them with any further financial transactions. I sincerely apologize for the length of my review. My intention was to prevent others from falling victim to their bait-and-switch scheme.

Ordered a Halloween costume weeks ago. They send an acknowledgment without tracking and for a reason, the costume is shipping from China and will arrive in December. This company specializes in holiday scams, steer as clear as possible.

Despite the name, this company is not American. I ordered my son's Halloween costume 3 weeks ago, and it is expected to arrive in mid November. 🙄 That's not surprising coming from China, but I wouldn't have ordered had I realized.

You sent me the wrong blanket and wouldn't let me exchange it for the correct blanket. I wouldn't ever order anything from you again and I wouldn't recommend you to anyone

If I could provide a review with NO STARS I definitely would. I ordered a "squirrel-proof" bird feeder for my parents who love watching their birds at the feeders while keeping the squirrels at bay. When we received the product it was bent at the base and sat very uneven. I took a picture and sent it via the customer service link and was told that 'We double checked your order and found that it's not bent.' You can imagine my disappointment in anticipating an item to be used to bring joy to bird watchers, only to be told that the damaged product would not be replaced. I would suggest that you never order from this site and find other reputable sources that actually back their products.