Julsim
Great location let down by lack of guest respect and so no sleep! …
Shame as this was in a great location for the arena but the hotel charged a ridiculous price for a room that we got no sleep in- due to the show that was happening. I’ve paid less in much higher end hotels in Kent and Surrey. The doors bang all night long, the toilet door has only a pull handle and with a heavy door the noise to shut it is immense, this is what could be hear along with the main doors shutting- why people couldn’t leave ajar during the night or better still the hotel put a normal pull down handle on so the door can be closed more quietly. Some people staying had no respect and felt it fine to come in during the early hours in very loud voices and then spend the duration of what was left of the time continuing this with very thin walls until leaving with a banging door at 5.30am. They were so loud that it woke a lady we spoke to on the floor above! Breakfast was included- well at £147 it was added I am sure- perfectly ok but it was not worth the £8.50 charge for anyone on the day- choice of two cereals, some bread to be toasted and a few bits of ham and cheese and some tiny pastries- which were tasty but for that price I wouldn’t have paid it and would have gone and got something elsewhere! The rooms were clean as was the foyer and the staff were super friendly and helpful so it is a real shame as this could be so much more if guests had some respect and they did something about the toilet door closures.


