UsafundingapplicationsReviews of usafundingapplications.org

I paid the initial $24.95 fee that they ask of you although most grants are free. I went through some of the grants on the website but most of them ask for a fee to apply. I received a phone call shortly after and the rep spoke kind of fast, but I was able to understand it all or at least I thought. A month later I was charged $34.95 and realized after googling the company, others were charged the same monthly fee. This is not explained on the website nor was it explained during that phone call. I called and was able to speak to a rep. I asked him to cancel my account. He asked if he could ask for the reason for canceling. I told him because I was unaware of the monthly fee and he immediately responded, “I will go ahead and process a $25 refund”. That gave me the impression that everyone complains about that, and they know they are deceiving people. Why would you charge a monthly fee when the grants on your website also charge you to apply.

I'm new and I don't know what I am doing

Scam, they charge you $35 a month to use their platform.

This is a scam. I paid my fee of $29 to get a list of grants that are matched to our needs. It said I would get a pw assigned to me at the end. I never got a password. All I got was another ad for hiring a grant writer. Talked to 5 people at the business. Got hung up on by 2, 1 was customer service but she said she had to transfer me to customer, 2 other were ok. Finally got my info deleted from their system (we will see on my bill). Total scam.

I had not completed the application because I was working on other things and had taken a moment to review. I received an unprompted call from what sounded like a sales rep, asking me to confirm my identity, and being generally invasive and discussing the fee for the application. I had started the process less than ten minutes prior, and had paused to review details on the site because internet scams are highly prevalent, and I didn't want to complete this without verifying first. I very pointedly stated that I had not completed the application because I was reviewing, and didn't have time to speak since I was in the middle of other things, and the representative took offense to it, said "That's rude" and then disconnected the call. I'm not going to say I was friendly, but considering that I hadn't even had the opportunity to complete the application process before they started badgering me for money tells me that I don't want to deal with this organization. Additionally, as a person who trains call center reps, specifically in sales and retention, the handling of this, even for an outbound call, was erratic and extremely questionable. They should not be calling people and requesting money before you've completed the application process, especially since I did not, from what I had done of the application, agree to any form of contact or communication, which is against standard operating procedures for any company. In order for them to contact you, you have to select an option to approve solicitation of any kind, so that's to a degree illegal. I do see that most of the reviews on here are positive, but I will say that given the operating procedures this company is not adhering to, I don't trust them to be a reputable or reliable company, and won't be doing business with them because of it.

That was the rudest customer service ever! I was shocked to read all the positive reviews. I never completed my application & hit submit, when I read there was an application fee. Yet this RUDE man called. He was fervent in his approach. When I tried to interrupt his spiel for an appropriate question, allowing him to catch his breath - I was screamed at “its rude to interrupt”. Then the line went dead.

The rep that called me to finish my registration was very rude. He talked down about my current job and called me disrespectful names, all while staying on script and asking for my payment info.