Consumer
This company is a total SCAM
This company is a total SCAM! After three months, one of their other website's, AMAZON Publishing Services has disappeared. They took three months to allegedly edit my book. They claimed twice my manuscript had been proofread. I warned them I have located over 40 errors on only 23 pages. They asked me to forward the errors to them so they could fix them. I told them I would not forward the errors because, I wanted to make certain the new proofreader found the mistakes. Seven days later, they sent the 'Proofread' manuscript back to me. Not one of the 40 errors was found. They were in a rush to publish the manuscript 'as is' with all of the errors. Then the scum bags, tried to milk another $5,700 out of me for marketing services with other book selling services. Services any can utilize for free. It appears these scam artists have created several websites in order to scam innocent people attempting to have a book published. I will locate all business names they are operating under and post them immediately as I find them. If you paid money via your bank account, credit card, or debit card, there is an excellent opportunity to get your money back. Simply call your bank and ask them to reverse the charges for transaction you made to pay these morally bankrupt scammers. Thier method of operation is this same at all websites. Convince you to pay right away. Then this guy passes you off to another person who is the team leader of getting your book published. The team leader milks you along for months and will eventually try to scam more money from you for other services. IF SOMETHING ABOUT THIS COMPANY DOES NOT FEEL RIGHT, CALL YOUR BANK AND GET YOUR MONEY BACK!
Response from USA Book WritersJul 23, 2024
Dear Reviewer, We are unable to identify you based on the profile used to post this review, as no name is provided. We have also requested more details through Trustpilot twice but have not received any response from you. It seems there is some MISUNDERSTANDING. We have no connection with a company named Amazon Publishing Services. However, we do offer book publishing services on various platforms such as Amazon KDP, B&N, IngramSpark, and Kobo etc. If you have any complaints related to our services, please reach out to us directly at our official number 877 806 1113, and we will address your concerns promptly. Additionally, you have posted this exact review on two other businesses as well. If you have not conducted any business with our company, USA Book Writers, please remove this review. We do not engage in any fraudulent or scam activities. We are committed to providing high-quality services to our clients. Regards, Quality Assurance Team USA Book Writers