Battle.netReviews of us.battle.net

small trash indie company with devs that are a joke everywhere else but not to blizzard....

Biggest joke out there!! Can’t create a new account because apparently after matching the 9 pictures up correctly 8 different times I’m still not a human. Was able to figure out my old battle.net account and yup I’m permanently deleting it. Such a waste of time.

SO EIN SCH31SS DA FUNKTIONIERT GAR NICHTS LECK MICH DOCH ALLE AM @RSCH!!!!!! MIT EUREM GEMÜRBTEN DRECKS N1@@ER LAUNCHER DAS KANN ICH JA BESSER CODEN IHR N1@@ER!!!!!!!!!!!!!!!!!!!!!!!! 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

worst support in the universe and thats saying something i was got hacked and going through support i made almost 7 tickets because they instantly closed the tickets with no information. I got the last ticket to an actual conversation but you can tell they dont read anything you actually write and just copy paste i ask a question replied by the same message the previous support member said since they all go through the same tickets which is dumb legit talked to like 27 people on the last ticket. I got to the part were they asked for ID and the list of ID they accept is the dumbest list i have ever seen i finally got them to allow me to use my passport and when i sent it to them they said wrong name for the account and instantly closed the ticket. I later answered why it would be different and if they can tell me what the first letter of the account name is so i can give them the correct one but they just said stop talking to us you wont get your account back like this. BTW this whole situation took almost 2 months from start to finish and maybe 3 if you take into account the ones they instantly close

Blizzard was never this bad until the money hungry Microsoft bought them. Now maintenance is always longer than said, game lags constantly, and servers down a lot,(area 52)

I couldn't use my appear offline anymore. I know small stuff but still. Took them 5 days and 4 different people to tell me it's got nothing to do with them but with activision. Only 1 reply every 24 hours ..

Blocking my account where i spend money there and gave to that ugly owner where with my money he stay alive. I hope he got cancer

This business has slowly gotten worse over the years due to greedy business tactics. I think the customer support is literally the worst part of battle.net, but than again I did grow up playing a lot the games especially Warcraft 2 but they decided to stop selling it sadly among many other disappointing choices they made.