Chris R.
Waiting on Item
Received tracking number on May 7th. As of now (May 12) it looks like USPS is still waiting on the package. And now I have gotten a request to review my experience before I have received the product. May want to streamline your logistics. Things may end up just fine and this could be an explainable mishap so not too worried yet and excited for the jacket I ordered.
Response from Us SportswearMay 13, 2025
Hi Chris, Thanks again for your honest feedback — we really appreciate your patience. Just to clarify the timeline: your order was placed on May 6th, dropped off with USPS on May 9th (within our normal 48-hour processing window), and officially scanned into the USPS system on the evening of May 12th. At checkout, the expected delivery window shown was Wednesday, May 14th through Monday, May 19th, so your order is still on track to arrive within that range. We totally understand how the lack of early tracking updates can be confusing and frustrating — especially when you're excited about your order. If anything seems off in the coming days, please don’t hesitate to reach out. And if you're happy once the jacket arrives, we’d be truly grateful if you’d consider updating your review to reflect your full experience. As a small business, that kind of support means the world to us. Thanks again, Chris — we’re excited for you to receive your jacket! — The US Sportswear Team