Caleb M.
Crazy Delays and strange customer service. Wouldn't recommend.
I ordered 2 of their sabers from the website, and I checked the tracking number every single day. It's been almost a month now with no update. I have repeatedly emailed the company, only to receive vague responses that almost felt pre-scripted that often didn't even address my question, and when they did actually respond they did so with empty promises. They didn't want to refund me at first, and instead just offered a %10 refund with a 2 year warranty(what's that even good for?). What's even worse is that no-where on their website do they say its being shipped outside the US, which I later found out by insistent emails. The only positives are that they were never rude to me, and I eventually did receive a full refund, but only after insisting quite a lot. Either just order from their amazon page which is actually shipped by amazon in the US, or just get a saber from somewhere else.