us-autoglass.comReviews of us-autoglass.com

All scam be aware same thing happened to me I was quoted $338 for windshield replacement than they told me that the vehicle needs new seal which is $400 +labor and tax jumped up to $1120 and they just accept cash.i will report them to Business bureau

This company is a complete scam I was quoted $338 for my broken window from vandalism in my apartment complex ; suspect did it to 5 other vehicles at that time; when the technician arrived I should’ve known something was up van was unmarked told me the regulator needed to be replaced and it would be an additional $400 ok fine however when it was all said and done my total was $1120 ridiculous never told me I needed cash or anything; prices definitely weren’t told to me in detail ; was also told I would get 2 of the bullshit gift cards sent to my email never received them; I was told it would take 3 days yea another lie then when I call them the MFs blocked my number ; so I have my dad call on his phone what a coincidence they answer hmmmm ; then I stated to the gentleman that he needs to just stop lying and be honest he told me I was acting like an idiot wowwwww some customer service i hate I didn’t do my research like I usually do but here we are then the technician had his girlfriend in the car the whole time ; don’t ever I mean ever use this company the. They blocked my dads number as well I have notified the Orange County sheriff department of this company please don’t let I happen to you I don’t know why you’re responding when clearly everyone has stated you’re not accurate; so I’m assuming someone is impersonating your business yea ok b.s : like I said this company is a scam and do not book anything with them

My installation for order number 11418-was completed on11/3/23. However, I have not received any warranty on the front windshield replacement for my car. I have to call the local vendor Arzu twice, and messaged her requesting a warranty-but no response. I emailed US Autoglass for a copy of the warranty, and also spoke with Jennifer at 1888-470-2293-but still not have received any warranty. I hope I can resolve this issue because this is very disappointing. Thank you

Edited to say: Okay, I did get an email from this company with the quote so I'm not so worried that they are a scam. I'm upping them to three stars, but they don't get any more because it was an unsettling experience and all they had to do was either not gather all my information before giving me a price, or make their website tell me that it had accepted my info, or have an answering machine answer their phone if they couldn't. My original review read, in part: Is this even a real business or did I just give my contact info to a scam site? Nobody answers the telephone and filling out the on-line quote page gets nothing except a return to the blank 'fill out the quote form' page.

Quoted one price and then called with a lot higher price plus stated they didn't have mobile service available. Stated we didn't fill the form out correctly...we did mark everything associated with our vehicle. Then they blamed it on their system...excuses are easier than standing behind their quote, sad. Filing a complaint with the BBB and Iowa States Attorney.

Super easy and fast service. Thanks to Maureen for her nice Support, and thanks to Technician Robert for his help with the replacement of my windshield on my Ford F150 its like a new car again :D

Amazing service, Maureen went far and beyond to meet a deadline I had, since I needed to travel. Technician arrived on time and delivered a flawless install. Price well under most renowned national (S...l.te) company. Perfect experience.

Awesome! Not the last time i use US Auto Glass for windshield replacement..