Corey D.
Customer service is fantastic and…
Customer service is fantastic and responsive. They really care for the LGBTQ+ community. I placed an order for two items. Unfortunately received one of the wrong items in my package. Quickly reached out and got the return and new item in a matter of days! Big kisses to Jerome!
Response from Urs WearbearJun 1, 2026
Hi Corey, Thank you so much for your kind words and for taking the time to share your experience! We're delighted to hear that our customer service team was able to resolve the issue quickly and get the correct item to you without delay. While we always strive to get every order right the first time, we're glad we could make things right when the mistake was brought to our attention. Thank you as well for recognizing our commitment to the LGBTQ+ community. URS WEARBEAR was built by and for our community, and that support means the world to us. And Jérôme sends his thanks for the big kisses! 😊 We truly appreciate your support and look forward to serving you again soon. Best regards, URS WEARBEAR Team


