UrcoupleReviews of urcouple.com

They sent us the wrong ring on purpose and then offered us $8 dollars as a refund for a $70 ring! NEVER ORDER FROM THIS PLACE!!

Extremely disappointing ordered the rings around the 7th of December and payed for a quicker delivery which said would be around 3-7 days I believe ended up taking 12 days and arriving 19th I messaged them about it and they said I would get half of the money back that I spent on the faster delivery after I received the rings when I did get them I emailed them back and no reply and no money back now on the 14th of January one of the rings have snapped it was an adjustable ring and without much force snapped in half terrible rings and terrible customer service would not recommend

very unprofessional ive contacted on numerous occastions and not a single reply from the company

I’m truly disappointed. I order a couple promise rings all for it to show up nothing like what they said on their website. It was a black men’s ring and a silver women’s ring- there was a coating in it that should not have been there. I asked for a refund but they offered to replace it with the same or different ones. I requested the same ones but here is the kicker. They asked me to pay for shipping when I already paid too much for the rings to spend any more additional costs. I let them know that as well as if they can not refund me or send me the rings I would like without having to pay more I do not want it; and that it is unfair to ask me to pay more. They never got back to me. I will never buy from them again.