Urban ModestyReviews of urbanmodesty.com

I ordered a dress for an event and had to do an exchange for a different size. When I received the exchange but they forgot to include the belt for the dress. I reached out to customer service and asked if they could overnight the belt since I needed it for the event the following week. This on 12/29. The rep responded that they created an order for the belt to be sent out asap. The shipping label was created on 1/3 with no other updates till 1/13 with a now estimated delivery date of 1/20. They waiting almost 2 weeks to ship out the belt. Terrible service.

Items was not describe incorrectly, sizings are off. This is the third time I ordered from Urban modesty, and have been disappointed.

I keep emailing someone about a missing order and no one is responding!

SCAMMERS. DO NOT SUPPORT THIS COMPANY. They are very dishonest and hide behind religion. It is so sad. They do not know TRUE CUSTOMER SERVICE. They did not want to return/exchange/provide store credit for products I purchased online that didn’t fit me. I literally took the merchandise to the store the day after I received it and no help or anything was done to assist me. They stated policy was not to accept a return when I had done a return the week prior. They accused us of harassment for wanting to speak to a manager or customer service representative so that I can escalate my situation and attain assistance. Spoke to various people over the phone for a long duration of time who kept giving me the run around stating no managers are on site, a manager will call you, we understand you and want to help. In the end it was all bs and lies. They lead you on to then stop answering your calls and basically tell you to deal with your situation. “Sell your merchandise on facebook marketplace” that was their solution. So if I purchase something online (I don’t want it, size doesn’t fit, etc) and I cant return it or exchange it or get store credit, what kind of policy is this? A scammers policy. Very disrespectful business please see images attached for validation on what I stated above. Please do not support them and spread the word. I don’t want anybody else experiencing such a terrible experience with this business.

No one will buy anything from them because they don’t give any returns

I did not receive item I ordered and was sent 2 incorrect x-large item I did not order

Sizes of skirts are inconsistent with what is listed. When attempting to return a faulty sized item , the company wants to charge you $8-$10 per item. The company needs to provide accurate sizing for online orders.

Would advise anyone to shop in store, and as for urban modesty I would never be shopping from them again. With what I’ve been through and still having received my package is just sad . Sales people are very rude