Urban ModestyReviews of urbanmodesty.com

I heard very good reviews about Urban Modesty, but my experience has been very poor. I ordered on December 8th. I never received a confirmation shipping email from them, so I emailed requesting one. After emailing customer service, I was assured that my clothes would be sent. I finally received my package December 17th, but was disappointed to see that only one of my dresses were in the package. So, I emailed again to find out where my other dress was, and I haven't gotten any replies since other than an email for me to write a review. As a result, here I am. I will never order from them again as I was really looking forward to wearing the second dress (that never arrived) to a wedding tomorrow.

The delivery was prompt. The fabric is cheap and flimsy. Not worth the money. I definitely cannot wear in this fall weather. I filed for a refund.

DO NOT ORDER ANYTHING FROM THIS COMPANY!!! I ORDERED THREE OUTFITS FROM THEM AND HARDLY ANYTHING CAME IN THE SIZE I ORDERED. I WEAR A LARGE PANTS AND THEY SENT ME A SMALL PANTS. I HAVEN'T WORN SMALL ANYTHING SINCE I WAS IN HIGH SCHOOL. I ORDERED MEDIUM TOPS AND THEY SENT LARGE. SEEMS IF THEY DON'T HAVE YOUR SIZE, THEY WILL JUST SEND YOU WHAT THEY HAVE. I WILL NEVER EVER SHOP HERE AGAIN!!!! MAY ALLAH CURSE THEIR BUSINESS!!!

Didn’t cancel an order they told me they couldn’t fulfill. Then sent two items I was charged for. And it’s been three delivery delays and I need one for a wedding this week.

Frauds! Sent my return back and they won’t refund me!! Frauds frauds frauds! They don’t answer emails or calls… they steal your money!! And have the audacity to quote the Quran in their webpage! How about not stealing customers money and actually working with them. This has been the worse experience in my life with a Muslim owned company, pple wonder why we shop in shien instead of supporting local businesses cuz this is the crap you have to go Thur to get ur own money refunded! One month plus! Of this BS

The person that answered the phone was nice and gave me hope. But It’s been 7 business days ( not counting the holiday since 1 of 2 of my orders were placed and still no shipping date.

I’ve bought some things from urban modesty, right in the very beginning of my journey into dressing modestly. They had some good sales but recently everything has been really expensive for what looks like not so nice quality. I am really sick of Muslim sisters getting taken advantage of by companies reselling AE clothing for 10x the worth. Why are they charging $100 for an item that clearly cost $10? On the app I got an alert that Urban Modesty had new items. Oops they posted the A E screenshots instead of their $100 “abayas.” Don’t get scammed by them.

the portal to start returns doesn't work, customer service isn't readily available and hard to get a hold of, they need to be more staffed. Used to get replies right away.