Kellyn H.
denied my withdrawl for no reason
denied my withdrawal for no reason. They tried to remove my review. This was the reason they gave me after my withdrawal was pending for a week and declined. "Our external compliance team detected abnormalities with your account and requested further checks which is why your redemption request was rejected". I asked what abnormalities and crickets. First redemption went through fine. Update: still not responding to my emails.
Response from UpUp CasinoOct 22, 2026
Hi Kellyn, thanks for your feedback. Every redemption goes through identity and account checks, and an earlier approved redemption doesn't mean later ones skip them. We can't discuss account details in public, but if you email [email protected] from the address on your account, our team will go through what's needed.