Pablo Farías N.
Poor value-for-money, bad business practices
We used this service for a few months but found it low in features and overall poor value-for-money, so we ended up migrating to Site24x7. For some reason, our request to cancel the subscription didn't go through (you have to contact them to unsubscribe, as there is no option to do so directly on the platform), so we got billed for another year. When asking for a refund we were denied of such possibility. Moreover, after expressing my disappointment and intention to make this public, I received a patronizing email from their sales executive, whose recommendation was for us to open a credit card chargeback against them 🤷♂️.



