James S.
Strict Cancellation Policy is a joke
Everything they provide is what you would expect from this company, however, their cancellation policy and customer service in relation to their cancellation policy are severely lacking. We purchased a subscription and after about two months purchased an insurance policy that had an uptodate subscription included. It was 10 days past the cancellation date from our original purchase date and they, under no circumstances, would allow a refund, partial or otherwise. So they are now getting double the money for one person to use their services. For a startup practice trying to stay as lean as possible, this is unacceptable.