Meet Uptics. Your new secret weapon to dominate outbound sales, book 3x more meetings and close more deals with ease.Uptics is an easy to use, sales software that helps you automate all the manual, boring sales stuff so you can focus on things that matter - taking care of customers and closing sales.The software is an all-in-one sales automation platform for remote and inside sales teams to easily launch outbound campaigns, nurture inbound leads, pack your deal pipeline, and drive top-line revenue.
Uptics (uptics.io) has 36 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
uptics.io
Website
uptics.io
Category
Sales & Marketing
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 31% of reviews.
Latest
Most recent review: December 2024.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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They Charged me 99 Dollars after the 14 Day free period... the problem is i Cant even logg in anymore to manage my subscription and Cancel my "membership". Big Scam writen all over it!!!!!!
Response from UpticsNov 12, 2024
Hi Oliver, we're sorry to hear about your experience and any frustration you've felt. We’d like to clarify that we offer a secure password reset option to help users regain access if they have trouble logging in. Once logged in, you can manage your subscription and cancel directly within the app. If there’s ever an issue with charges or access, our support team is always here to help, and we’re happy to process refunds when needed. Please reach out to our support team at [email protected] so we can assist you promptly with this matter.
FE
Feronica
Frustating
I threaded follow up emails but the follow up emails were not in the same thread. I added a STOP statement when the contact replies to the sequence but the follow up email sent anyway and even recipients received the initial email multiple times. Also, my sequences got doubled, and some of them disappeared for no reason.
Support informed that they were experiencing some problems due to a major software enhancement, but the issue persists for months. BIG NO.
Response from UpticsNov 12, 2024
Hi Feronica, we apologize for the inconvenience you experienced with the email threading and follow-up settings. We had implemented a significant software upgrade aimed at improving the platform, but we understand this has led to some unexpected issues in a few fringe scenarios, including what you've mentioned. We've had no other reports of this issue and are always working hard to ensure smoother functionality and eliminate any issues. Our support team is committed to resolving issues as quickly as possible, and we appreciate your patience and feedback. Please reach out to [email protected] if you'd like further assistance. Thank you for sharing your experience.
JC
Jason C.
Absolutely garbage
Absolutely garbage
He charged me $100 even when I canceled.
DO NOT PURCHASE THIS TOOL
Edit: got the refund. Ty
Response from UpticsMar 5, 2024
Hi Jason, we're very sorry if you had a bad experience with Uptics. We've searched our system and can't find a record of a Jason Chung being billed or having a cancellation request. But perhaps you're using an account under another name...?
Our cancellation process takes 1 min and is directly inside the application in Settings > Plan & Billing
In any event, we are happy to resolve this issue quickly if you can provide us some clarity by emailing [email protected].
Thank you
PA
Patrick
Avoid Uptics if you care about ethics.
First things first, the tool is alright. But understand that sequences are not steps. If you build a sequence, you are charged for for the steps not the sequence so Patrick's promise of unlimited sequences is moot. Uptics works best if you wish to send emails to a small group of people like maybe 100-200 strong. Each sequence might have 10 steps and beyond that you need to start paying for more credits, something Patrick thought up during his free time as he tries to squeeze out more money from his LTD aka early adopters who helped him build his business. Now he is quite happy to shove them aside as he reaches for the star. Which is what he is getting here. 1 star. The lone star. For Patrick. It saddens me to think that only 5-6 months ago, Patrick comes across as a reasonable businessman who wants to help others succeed with Uptics. Now he is chasing after money and it reeks of desperation. If you need a tool that works, use Uptics. If you want a tool that works and support an ethical business, avoid Uptics at all costs.
Response from UpticsApr 7, 2023
Hi Patrick, I'm sorry for your experience and for our lack of clarity communicating the changes at the time of our infrastructure updates.
Now that it's been a while, I hope over the past year, we've been able to earn your trust back and you've gotten to see our true ethics and morals.
Since the update, I'm happy to report we've had no negative impacts to our 500+ early adopter customers from the changes we made in the best interest of our customers.
I understand at the time of the announcements, there were a lot of questions and back and forth over some of the specifics, and we could have handled that communication better, but I truly believe this has been a net positive for all.
If you haven't used Uptics recently, I encourage you to do so.
And I hope you can find it in your heart to update this review.
Thank you,
-Patrick
MJ
Marcus J.
Terrible software and support
Terrible software and support. I had issues setting up the bulk SMS and contacted support. No one got back to me. The software is not intuitive and hard to use. When I checked their Facebook community hoping to find answers, I was surprised to see customers voicing their concerns. Others saying that they have been scammed.
I then check my account and realized that my lifetime account has been downgraded from Scale plan to basic plan. All future features which was promised will not be available.
Do not waste your time with Uptics and do not buy from Saasmantra. They happily take your money which purchasing but will not provide u with proper support
Response from UpticsApr 7, 2023
Hi Marcus, I'm sorry for your experience and for our lack of clarity communicating the changes at the time of our infrastructure updates.
Now that it's been a while, I hope over the past year, we've been able to earn your trust back and you've gotten to see our true ethics and morals.
Since the update, I'm happy to report we've had no negative impacts to our 500+ early adopter customers from the changes we made in the best interest of our customers.
I understand at the time of the announcements, there were a lot of questions and back and forth over some of the specifics, and we could have handled that communication better, but I truly believe this has been a net positive for all.
If you haven't used Uptics recently, I encourage you to do so.
And I hope you can find it in your heart to update this review.
Thank you,
-Patrick
