Jennifer
Major Disappointment
I was very excited about the plugin and thought it had been the answer I was seeking. After purchase, the validation code would not work. Days away from launch, I reached out to support. Eric was on top of it and very responsive. He even went to my site to try to help me to resolve it. There was no resolution. He said my host was somehow blocking the plugin from verification. He said he would give a version of the plugin that didn't require verification and then I literally never heard from him again. After a couple of follow-up emails, I requested a refund. Today, I was about to file a dispute and noticed a refund pending. But I never got any confirmation of a response or an explanation of what happened. I have far missed my launch date and have to start over again looking for another solution.


