UpScriptReviews of upscript.com

I bought Vizz eye medication from them. The drops are supposed to be refrigerated. Shipped to Palm Springs in the middle of the summer and left on my front porch in 118° heat. No prior notice they needed to be refrigerated. The drops were ruined in the heat. Upscript took no responsibility.

Very disappointing experience. I paid for an online medical consultation, but my treatment questions were not adequately addressed. I decided not to proceed with treatment and never ordered or received any medication. I contacted UpScript multiple times requesting a refund and also sent emails that went unanswered. Customer service refused the refund simply because the “visit took place,” instead of addressing my complaint about the quality of the consultation. I eventually had to request escalation to a Team Lead. Based on my experience, I would not use this service again.

The NP in Indiana absolutely wasted my time. I got on 10 minutes early, waited for almost 30 minutes before I was kicked out and not allowed to reenter the visit. Then he tried to lie and say he called me outside of the platform, because I called customer service and she kept saying he listed that he called me. He did not. I demanded a refund. Absolute waste of my time on an extremely busy day

bad service and very shady over the phone. they also lie

Upscript is totally fake. Requested a prescription for Dexcom G7 sensor. Paid $25.00 for doctor to review my medical information and to issue a prescription to my drug store. Pharmacy received prescription but said information missing. Contact upscripe five times with no results. Last time I contacted them was online where they requested I fill out a form along with my credit card number . I read fine print and it stated that I would be charged $65.00 a month to provide assistance with investigating. At that I knew it was a scam.

I went through their telehealth via the Voquezna website, GERD medication. I completed about 10 to 15 questions, paid $25 and was sent a message that it would take 24 to 48 hours to get reviewed and the prescription sent out. It's been 56 hours and nothing. I've emailed them twice and an auto reply is delivered saying it takes 24 to 48 hours to review. I think this is a scam. Do not trust this company nor Voquezna which is a great medicine. But if they are working with this company, I'm not sure I would trust them either. 1 star

This company has the worst customer service of any company I have worked with. Their chat support doesn't work (I have never seen an agent available). I've been working with this for several weeks to resolve. Sent email to service/support email provided on website, never got response, and they can't find any of the emails I've sent trying to cancel autoship. I've called, waited on hold for half hour+, get someone that's going to escalate to a supervisor (or sometimes a manager), and they me that someone will get back to me in 24-48 hours. AND, any call from them comes through as spam call. I don't know if there are any other pharmacies that provide VIZZ, but if your doc uses UpScript Pharmacy, find an alternative.

I ordered vizz from this company and had an adverse reaction. Reached out numerous times regarding my reaction th the product. Never received a response. Called no answer. Chat feature - consistently stated no agents available. No response to several emails. Strongly recommend staying away from UpScript and this product.