Uplift FinancialReviews of upliftfinancial.com

After being harassed with texts I had a payment overdue, I went to make a payment, but noticed the list of made/scheduled/missed payments looked suspicious and incorrect. I backed out of the payment before completing to contact support instead. Then I get notice from my bank that payment I never authorized was taken anyway. I've been emailing with Uplift for days, and their dodging the question, providing irrelevant information, and finally blaming me for authorizing the payment - which, again, I did not. Website is poorly constructed, provides incorrect account information, clearly allows for error and fraud, staff either doesn't know how or doesn't care to correct their mistakes. Please don't trust them. Absolutely miserable experience.

Used them in 2019, got approved. Applied again in 2023, when my credit score was even higher. Got denied. Called. They told me to ask Equifax for any details. Obtained full report from Equifax, have excellent score. Called Uplift again asking for details. Ditched my questions, had no explanation. Poor service.

I paid off my Uplift loan in full on 1/20/23. Unknown to me until today (2/8/23) they refunded that payment on 1/23/23 for NO REASON! I didn’t ask or request the refund and I wasn’t informed I got one. The last I got from them my loan was paid in full. Well today 2/8/23 I got an email saying I owed them money. WHAT? HOW? I paid the loan off in January. Nope! They let me know just 2 days before my payment is due (that shouldn’t be due) that I owe them money! What makes it worse is it isn’t the same amount I paid off in January it’s more now. I called and emailed customer service with absolutely no help other than “you still owe money”.

Uplift refuses to give us a full refund for our Sunwings trip that was canceled. We booked Aug 11 and our trip was canceled Dec 30. Our trip was Feb 10. They want to keep $700 for a trip that we never took. We have emailed them many times with a reaponse of too bad so sad you signed the agreement. Do not use uplift. Update. The day after I posted this I was contected by Uplift. My full amount was finally returned to me. It is too bad it took posting this review to finally get it.

Uplift Reps tried to flag my reviews, so that I wouldn't be able to continue sharing my horrendous experience with them. My credit score dropped by 25 points because an Uplift Rep told me there wouldn't be a hard inquiry. The next apologized to me and said they would train the Reps better. That does me no good. Does that fix my hard earned credit score? No. Did he offer any kind of offset? No. Basically, it was an "OH, well. We lied to you. We have you contracted already and we could care less". Do not use Uplift. You will regret it.

I booked a trip and had to cancel. Sunwing issued the refund to Uplift and then..crickets. I have heard nothing. I cannot get someone on the phone. I tried the live chat, nothing. What kind of company doesnt allow you to speak with someone? I tired emailing and all I get back is some standard message back that has nothing to do with my issue. Edit- I did receive my refund but I still have never been able to connect with a person. I would not recommend

I give a 3 because I was able to use Uplift many times with multiple accounts at the same time. PAID ON TIME AND BEFORE TIME..Then one day I applied and was denied, when I questioned why I was told I was disabled from applying for any more loans. And of course they said it wasn't true..so I sent them the email and again they told me Uplift disabled me..Why can't you talk to anyone in person.. It's always Eqifax fault...I have a few more accounts to pay and I'm done with them. It was an affordable way for me to travel but will have to find another way.

I wish I would've read these reviews before I used Uplift for my financial services for a cruise for me and my children, they canceled our cruise, nobody contacted me, email me, smoke signals, nothing, can't reach nobody to talk to someone, I called the number on my portal but it always a automated bot talking instead of transferring, never again