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Uplift Financial (upliftfinancial.com) has 261 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Investments & Wealth · Boston, Massachusetts
Excellent
Investments & Wealth · Boston, Massachusetts
Excellent
Investments & Wealth · New Bedford, Massachusetts
Excellent
Investments & Wealth · Boston, Massachusetts
Excellent
261 approved reviews, newest moderated first
mholmes02
Don't use this service their customer service is not helpful at all and you have to contact them to resolve your issues that they say they will take care of. I've had to forward cancellation letters 3 times (they seem to lose what I have sent) so far and no resolution to date. I anticipate I will have to forward the "requested" letter to them more times until this is resolved.
Carla B.
Deleting a review you don't like does not make it less valid. Please customers be careful of this company. This company canceled my trip without warning and is now charging me financing fees and a non refundable deposit. I have been going back and forth with them as they lied to me for two months claiming Carnival canceled my cruise and not them. I have called multiple times asking to speak to a manager who is conveniently never available. Now they are deleting and/or reporting all of my reviews. This is clearly not a professional company that can be trusted.
Response from Uplift FinancialJun 16, 2020
Hi Carla, I'm sorry for the troubles here. We thought that you would be able to see the contents of the report which would have explained the situation. It seems likely that you are reviewing the incorrect company. are you addressing https://www.uplift.com/? We are a separate company call Uplift Financial (at https://www.upliftfinancial.com/), we connect our users with different personal finance products, while www.uplift.com is related to travel payments such as is your case. We apologize for what seems to be a lack of transparency. If this is accurate would you mind moving your review to the correct company's page? Please feel free to respond here or to reach out at [email protected] for any reason. I hope this makes sense!
Tia D.
I wish I could give them no stars I will never use uplift again This company don’t help customer who facing a hard time Especially when you paid off $3400 and only left $200 this covid have hit hard and you stuck cause who want there credit Ruin Everyone don’t use them
Response from Uplift FinancialJun 16, 2020
Hello Tia, I'm sorry to hear about your poor experience. Is there any chance that you meant to review https://www.uplift.com? We don't seem to have any records of anyone by your name on our website. We are https://www.upliftfinancial.com, we help our users match with personal finance products whereas the other uplift is related to travel payment. If this is case would you mind moving this review to the correct company? If not please feel free to tell us about your experience and how we can help by responding here or at [email protected].
Keta
So I applied a month ago with this company. And still to this date have not received an answer. They were given all the necessary information over and over. Holly is not reliable at all . She just told me stories to pacify me. Never use this company its not reputable at all..!
Response from Uplift FinancialJun 16, 2020
Hi Keta, I'm sorry to hear about your frustrations. Is there any chance that you meant to review https://www.uplift.com? We don't have or have ever had an employee named Holly. We are https://www.upliftfinancial.com, we help our users match with personal finance products whereas the other uplift is related to travel payment. If this review was meant for the other Uplift would you mind moving it to the correct company? If it is indeed for us please let me know what you're experience was and how we can help you! Feel free to respond here or you can reach out at [email protected].
Morgan K.
I would give no stars if possible. My cruise was canceled and I have shown over 4 people that I have the 100% refund selection put in. None of them care to freeze my loan or refund me my money. Uplift is a joke. Don’t fall for it. I’m out 2g now
Joesphine G.
TERRIBLE SERVICE!!!!! Trip was canceled do to Covid-19 and they are trying to still charge interest fees. Carnival has informed them that the trip was canceled and then I had to tell them that the trip was canceled. Yet some worker name Misty had the nerve to tell me today that my account still open. When asked to speak to a supervisor, she refused to connect me. They cancelled the trip April 1,2020 and Uplift is still trying make money off of people during this sad time we are facing. SHAME ON YOU UPLIFT SHAME ON YOU.
Response from Uplift FinancialJun 16, 2020
Hello Josephine, I'm sorry to hear about your troubles. It seems like you might have us mistaken for a different company. Did you mean to review https://www.uplift.com? We are https://www.upliftfinancial.com, we help our users match with personal finance products whereas the other uplift is related to travel payment. If you don't mind moving your review to the correct company that would be appreciated. I hope you understand and best of luck with your situation!
Christine Distefano M.
Why do you report an account as CLOSED....and not paid in full??!! And on time!! This causes a huge credit score drop.
Emily K.
If you have the money, do not use this as an alternative payment plan method. I would not recommend this company to anyone. I have been trying to get ahold of someone to assist me with a hotel cancellation refund and no one answers the phone. I have been bounced around to multiple people through email and no one is able to solve this for me. It is incredibly frustrating and not worth doing business with a company like this.
Response from Uplift FinancialJun 16, 2020
Hi Emily, I'm sorry to hear about your poor experience. It seems like you might have us mistaken for a different company. Did you mean to review https://www.uplift.com? We are https://www.upliftfinancial.com, we help our users match with personal finance products whereas the other uplift is related to travel payment. If you don't mind moving your review to the correct company that would be appreciated. I hope you understand and best of luck with your situation!