Kim D.
Total Jerk
I received a mailed flyer stating I was pre‑approved and that applying would have no impact on my credit score. After submitting the form, the representative who called me was extremely rude. He insisted he couldn’t even discuss my application unless he ran a credit check — which directly contradicted the flyer. I reluctantly agreed, and it did negatively affect my score. After that, he told me I wasn’t approved because my credit cards were too maxed out… which is exactly why someone seeks a debt‑consolidation loan in the first place. The entire interaction felt misleading, dismissive, and unprofessional.
Response from UpLend FinancialSep 10, 2026
Respectfully your call was reviewed and our agent acted professionally and polite. We do not require hard credit pulls so your insistence that this negatively impacted your credit score is inaccurate.



