Laura R.
I can not say enough good things
I can not say enough good things! Seriously. The whole process beginning to end was very easy. I was very hesitant bc I’ve been holding on to this jewelry for years and very afraid to send it in. Finally after seeing the good reviews I said I’m going to take a chance. I was so worried the prices would be way less than what I anticipated that I actually bought a scale and weighed everything myself and tested everything myself first. Imagine my surprise when the offer was more than what I was expecting! First the shipping was insured and very quick! You guys received it with no problems in two days and it was a weekend. That impressed me and kept me from worrying for days and days if you received it. The AI was spot on with detection as long as I knew the karat weight. That was impressive. Online it says 2-3 business days to review but I knew I had several pieces and it would take longer, when I inquired on the fifth day the owner was so pleasant and even offered me 10% off the fee which I was not expecting at ALL! That is above and beyond business practices. Then when I received the offer everything was clearly communicated along with a video! Seriously impressive. THEN after I accepted the very generous offer, I was paid the VERY NEXT DAY. It doesn’t get any better than that. I don’t really leave too many reviews and I’m not easily impressed with much. I expected hassle, anxiety, low ball offers and honestly a headache. This was insanely easy and actually made my day! It’s refreshing to work with a company that is so dang efficient!!!!!! I have more jewelry to send in and I will honestly say, I can send it in with no worries at all and know you guys got me beginning to end. Thank you for the A+ experience seriously! Forever a customer, Laura Ray




