Anthony
This thing does absolutely nothing
This thing does absolutely nothing. I had two fish die after having this on the tank for a week so I took it off. No clearer, no less odor.. I got carbon and it cleared up and smelled better in a day. Going to be returning.
Response from unscriptedaquarium.comFeb 17, 2024
Thank you for taking the time to share your experience, and we're truly sorry to hear about the unfortunate situation with your fish. We appreciate your purchase and want to assure you that our clarifier is designed to be safe and should have no direct impact on the health of your fish tank. It sounds like you've encountered some challenges with water quality, and we're here to help address this issue. Our team understands the importance of maintaining a healthy tank environment, and we'd like to offer our assistance in troubleshooting the issues you've been facing. While carbon can be used to remove odors and certain causes of discoloration, our clarifier works in a different way and can be a valuable part of a comprehensive water quality management strategy and can be used alongside carbon. We're committed to ensuring the satisfaction of our customers and the health of their aquatic environments. Please reach out to us either via email at [email protected] or call 9703434763 so we can provide personalized support and discuss how to use our clarifier to work effectively with your tanks filtration to improve your tank's water quality. Looking forward to assisting you and turning your experience around.