UniversaldrugstoreReviews of universaldrugstore.com

Response from UniversaldrugstoreNov 29, 2022

Dear Marianne, Thank you for your review. We apologize for any inconvenience. The shipping date was provided in your shipment confirmation email. Delivery takes 2-4 weeks. If you do not receive your order please contact us and we will be happy to assist you with locating your order. Please be aware that these are average processing and shipping times and mailing delays can occur beyond our control. We hope the next order will be a better experience. Please do not hesitate to contact us if you have any questions. Thank you for your business.

Response from UniversaldrugstoreNov 15, 2022

Dear S, Thank you for leaving us a review. Your feedback is much appreciated. We are sorry to hear about your experience with the account. Please contact us back so we could help you further. Our phone number is 866-456-2456. Please do not hesitate to contact us if you have any questions. We are also available on chat. Thank you for your business.

Response from UniversaldrugstoreOct 21, 2022

Dear Michael, Thank you for your review. We apologize for any inconvenience caused. We would also like to thank for the details you provided. We are improving our system in regards to the refill process. We understand that this has not been an experience you expected. We hope that the next order will be a smooth transaction. We are now also available for live chat! If you have any further questions or concerns, please don't hesitate to contact us. Thank you for your business.

Response from UniversaldrugstoreSep 20, 2022

Dear Michael, Thank you for leaving the review. We appreciate it. We apologize for any confusion. Please be advised that if the order is placed as new order, the system will ask for the prescription even you have refill on file. Please let us know if you have any questions by calling or emailing us. Thank you for your business.

Response from UniversaldrugstoreSep 14, 2022

Dear Duaine, Thank you for your review. We apologize for any inconvenience caused. We would also like to thank for the details you provided. We are improving our system in regards to the process. We understand that this has not been an experience you expected, we also sent you an email before to discuss about the issue. We hope that the next order will be a smooth transaction. We are now also available for live chat! If you have any further questions or concerns, please don't hesitate to contact us. Thank you for your business.

Response from UniversaldrugstoreSep 1, 2022

Dear Sharon, Thank you for leaving us the review. Your feedback is much appreciated. We are happy to hear about your experience with the our service. We hope that we can earn 5 stars from you. Please do not hesitate to contact us if you have any questions. We are also available on chat. Thank you for your business.

Response from UniversaldrugstoreAug 8, 2022

Dear Ed, Thank you for your review. We apologize for any inconvenience caused. We would also like to thank for the details you provided. We are improving our system in regards to the refill process. The system requested the prescription as the new order was placed instead of refill. We hope that the next order will be a smooth transaction. If you have any further questions or concerns, please don't hesitate to contact us. Thank you for your business.

Response from UniversaldrugstoreJul 19, 2022

Dear Dan, Thank you for your feedback. Your feedback is much appreciated. The in-house processing time and the shipping time will vary depending on the source country of your medication. Delivery takes 5-6 weeks. If you do not receive your order please contact us and we will be happy to assist you with locating your order. Please be aware that these are average processing and shipping times and mailing delays can occur beyond our control. We strongly suggest placing your refill order at least 2-3 weeks prior to running out of your medications. Please do not hesitate to contact us if you have any questions. We are also available on chat. Thank you for your business.