Lauren
I placed an order 2 weeks ago and it…
I placed an order 2 weeks ago and it still hasn't shipped. I had to send two emails in order to even hear what was going on with my order. When I got a response, they were very friendly and apologetic, but still gave no update as to when my order would arrive.
Response from UNITYMar 15, 2023
Hello Lauren, I apologize for your experience with UNITY's customer service thus far. I believe I was the one that handled your order personally. I apologize if I wasn't clear on when your order will arrive. We will be updating all order statuses by this week, and they should arrive within a week or two from there! Please do not hesitate to reach back out to me ([email protected]) if you have any more questions or concerns, and I hope you have a great week!




