Unitel VoiceReviews of unitelvoice.com

I tried Ring Central (0 Stars), and my rep kept sending me info about pricing, fees & taxes. But each time I did the math, the price was higher than his email. He finally cut me off in a hissy fit. I contacted Unitel and was told the price shown was exactly what I would pay. I asked for a contract and was told, "No contracts needed"! They even professionally recorded my messages. So what's not to love? Do yourself a favor and call these guys first. You won't be disappointed.

HIGHLY recommended. Every time you call in you get the problem solved almost immediately. The phone service plans is cheap. Sometimes business does not do very well. The affordable prices is what keeps the customers. Thank You all Enviro Medic LLC

The young that I got not only Listen to me before hand he was swift and explain to an old lady as my self, It was a great experience Thank You Greg :)

Read the other 1 and 2-star reviews here. They also manually charged my credit card without my authorization. I'm in the middle of reporting this and uploading supporting docs to relevant authorities. They refused to refund the transaction and FIRST discuss the amount due, since I had already paid $16.15 the day before. As such I requested that they close and cancel my account, to which they said they have to send me a confirmation email first. However, to manually run my credit card for an amount that leaves credit on my account, they did not email me first to authorize it. Terrible customer service at best, and possible illegal handling of customer and payment data. Will continue to get to the bottom of this as I find others with similar experience.

Wow, this is the short version of my experience with UniTel Voice. Well, I must admit I had such low expectations when I first contacted them about getting a business line number. So many products and services to choose from in the marketplace. However, after going on their website, it was quite easy to open up your account and choose a number. Then, I reached out to them via email. I explained to them that I need help retrieving my 1-800 number and setting up my extensions. Then this happened; I got a phone call from one of the representatives. I explained my dilemma. He immediately set up a time and day for me to speak with someone to help me. Frank, the tech, called me and walked me through the whole process and set up everything to my specifications. I was blown away. I didn't know what to do. Within two days, I was able to call my new business number, and hear all the lovely extensions working as promised. Plus received notifications through my email about the phone calls. Overall, I highly recommend UniTel Voice. They are in a class by themselves. They provided me with a no-nonsense approach to products and features, outstanding customer service, and weren't trying to sell me features I wasn't going to use. Thank you, Frank!

Jenni is an excellent representative of the company. She was friendly and out-going, answered my many questions and stayed on the phone with me through every step of the process while I signed up online. I felt like I had a friend helping me rather than a company. Wonderful customer service!

Frank at Uni Tel is an absolute Rockstar!! What a blessing to have him help me this morning! Caring, kind, and professional. He answered all of my questions with grace and love. He truly was fantastic! Thanks Frank!!!

I absolutely love Frank and Unitel Voice. They made this process sooooo easy. They offer so many features and they explained everything in detail.