Michael S.
Great customer service
Great customer service

Unitel Voice is a virtual phone system designed to help startups, entrepreneurs, and small business owners run and grow their businesses from anywhere. With Unitel Voice, you can run your business using any device (cell phones, softphones, VoIP, or landline) and sound like a Fortune 500 company.
Unitel Voice (unitelvoice.com) has 503 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing503 approved reviews, newest moderated first
Michael S.
Great customer service
customer
Fixed my issue quickly and kindly.
Response from Unitel VoiceMay 2, 2025
Thanks so much! We’re really glad we could help — and we appreciate you taking the time to leave a review.
Chocolate S.
Stole my money. Signed up, they charged my credit card then said our account was "flagged as high risk." They said to "Contact our support team at: 844-321-6543". Called the phone number over and over and no one answers. What kind of scam is this? UPDATE: Had to file a chargeback to get my money back. Stay away from this company at all costs. SCAM
Response from Unitel VoiceMay 2, 2025
We’re sorry you had this experience, and we’d really like to help clear things up. Our support number is (855) 888-6423, and our live Chicago area team answers all calls during business hours. It’s possible you were working with a different company using a similar name, but if this was indeed us, we want to make things right. When someone signs up for Unitel Voice and you are unable to verify your account or it gets flagged by our third-party fraud detection system, we don’t activate the service, and we don’t keep the charge. Any pending transaction is automatically voided or refunded. If it shows up as a charge, it’s usually just a temporary authorization that disappears within a few business days (depending on your bank or card issuer). This review was posted anonymously, so we can’t follow up directly. But if you believe this issue is still unresolved, please email us at [email protected] and reference your Trustpilot username "Chocolate Store". We’ll look into it right away and make sure everything was handled correctly. We take every review seriously — especially the tough ones — and we hope this helps explain how we handle these situations and what may have happened here. The Unitel Voice Team
Chip R.
Got everything I needed. And Greg was friendly and accommodating. Looking forward to professionally conducting biz in all markets I service.
Response from Unitel VoiceApr 23, 2025
Hi Chip! Thanks for taking the time to leave us a review. We appreciate your business!
Davis, T.
Thanks for your customer service. Great experience!
Response from Unitel VoiceApr 23, 2025
Hey Travis! Thank you for taking the time to leave us a review. We appreciate your business!
Josh D.
Easy to work with. Quick service with minimal hold time.
Response from Unitel VoiceApr 23, 2025
Hi Josh! Thanks for taking the time to leave us a review. We appreciate your business!
ELVIS L.
I am impress with the overall service from your company, all your employees help me navigate through uncharted areas.
Response from Unitel VoiceApr 8, 2025
Hi Elvis! Thank you for taking the time to leave us a review. We appreciate your business!
Laura
The customer service was great! I appreciate that it has been easy to speak with someone when I've needed to.
Response from Unitel VoiceApr 8, 2025
Hi Laura! Thank you for taking the time to leave us a review. We appreciate your business!