Chinyere W.
The customer service is excellent
The customer service is excellent. Every time I have a request, there is a helpful person to assist - not a bot. I was nervous at first but they really are a great service I’ve had for 5 years.

Founded in 1996, United World Telecom is a leading provider of cloud communications solutions and VoIP services.We provide international phone numbers in more than 160 countries around the world, along with value-added features like call recording, IVR, and advanced call routing.We cater to global businesses of all sizes, ranging from small and medium-sized businesses to large enterprises.All corporate clients have access to dedicated account management, customer success, and 24/7/365 technical support. Call quality and reliability are among our top priorities.United World Telecom is headquartered in Delray Beach, Florida, USA.
United World Telecom (unitedworldtelecom.com) has 59 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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59 approved reviews, newest moderated first
Chinyere W.
The customer service is excellent. Every time I have a request, there is a helpful person to assist - not a bot. I was nervous at first but they really are a great service I’ve had for 5 years.
Justine A.
We have been looking for a virtual solution to offer our customers a local number in Japan and always hitting roadblocks. I was able to set up United World Telecom so quickly and any time I had questions Gonzalo and the team offered almost immediate support. Have been testing this week and has all been working perfectly and exactly as we need.
Gregory C.
Very easy to set up with great customer support. The network quality is excellent, and I haven't experienced any issues in over a year of use.
Art D.
Every time I've needed support, help or service they're available within moments by chat or phone, no problem. The services have been great from three different continents forwarding calls to the US. It's a complicated compliance environment moving between countries, but UWT makes it look easy. I'll recommend them and continue to add services moving forward.
ALESSANDRO
perfect and reliable service . highly recommended
Response from United World TelecomSep 4, 2024
Thank you very much, Alessandro. Your business with us is very much appreciated. United World Telecom is always at your service.
Robin K.
it is easy to navigate and very helpful information !
Jamie C.
Brilliant service from Luke Genoyer!! Champ and very easy to work with !
Arthur T.
Great user friendly platform. Affordable and useful for building trust in customers. Unfortunately I needed to cancel due to financial issues at this time but what I'm happy about is that I received a quick response to my cancellation request. I felt appreciated.