UNIT 1Reviews of unit1gear.com

The guys at Unit 1 have been amazing. I live in London, and when I received the helmet, I was surprised to receive an invoice from FedEx that I owed import taxes. I contacted Unit 1 support, who very helpfully informed me that it was a mistake and provided me with the information to dispute the taxes. In the end, FedEx pushed back, but I got the money refunded from Unit 1 immediately.

Excellent support et answering very swiftly. I had some issues on delivery but I had a really great support to close this issue as soon as possible. I recommend.

People at Unit 1 are amazing. Very helpful and friendly staff and giving superb support. I bought the Unit1 Aura helmet and it's just an amazing helmet. Protective & smart, it's really superb quality. Will recommend without a doubt.

I can't get into specifics regarding my situation--but what I will say is UNIT 1 handled a serious delivery issue as well as a small product issue with great care and understanding. They didn't have to do it, but they did. And that makes me a customer for life!

The products work great and are a good invention regarding safety on bikes. I had a small issue with my new navigation remote (wich I bought this week) and send an email towards the support desk of Unit 1. 2 hours later I got already a response and with every step for solving this problem explained in detail and even with links for more explanation. Today my navigation remote works perfect.

This helmet is a piece of art. Works pefectly and looks incredible. Baterries of the helmet and the smartlight are super efficient, pairing with the remote and the APP went very smoothly. Highly recommend.

the helmet, backpack with lights and indicators work perfectly. it is a real added value for safety and visibility. thx unit1 for making cycling safer.

UNIT 1 helmet, truly one of a kind., I would like to express my deepest gratitude to the UNIT 1 team, especially Sofia. She has been incredibly helpful since the start of the campaign, assisting me step by step in selecting the items I wanted, including the size and color, and even providing excellent after-sales support. I ordered two full sets of UNIT 1 helmets, and my experience has been amazing. The innovation of the product is eye-catching on the streets of Vancouver, the efficiency of the team is impressive, and the quality of the product deserves a full five-star review. I am personally very thankful to Sofia for her tremendous help, and I extend my heartfelt thanks to her.