UNIT 1Reviews of unit1gear.com

I absolutely love this helmet, and so does my grandson. I had issues with the Australian website ordering a bundle, but they promptly fixed the issue, and responded really quickly to all my questions. Paulina was amazing. I received in Australia in just under 2 weeks. The helmet has exceeded my expectations. It's so much fun and interactive he actually wants to wear it. I also ordered the silicone inserts - lightning bolts, dino bumps and spikes. The scan feature is an added bonus in case he misplaces it, but we'll also be adding an air tag. It's more expensive than other helmets, but with the extra features, including a magnetic clasp, and clever fit design, it will last him much longer than other helmets that I researched. He'll be the coolest kid at the park. His precious little head is well worth the investment. Safe and fun. Thanks Paulina for all your help.

Sehr schnelle Lieferung und Sendungsverfolgung. Habe bei Radelbande auf YouTube von dem Helm erfahren. Kurz zuvor war ein Freund mit dem Rad gestürzt und der Helm hat ihn vor schlimmeren Verletzungen bewahrt. Ich habe mir den Aura mit Visier gekauft. Er sitzt perfekt und lässt sich gut handhabbar. Das Visier ist super mit der Magnethalterung. Aus meiner Sicht ein perfektes System. Habe in der Zwischenzeit das Bedienteil für den Lenker dazu geholt. Das ist noch einmal ein Quantensprung in der Sichtbarkeit. Die App dazu ist auch gut, dennoch kann es Probleme mit dem Einrichten kommen. Dann unbedingt die Supportvideos schauen, danach ist es ein Kinderspiel.

I've been using the UNIT 1 FARO helmet along with the remote for left and right signaling, and overall, I’m very impressed with the product. While the FARO helmet feels slightly heavier at first compared to a regular helmet, this is completely understandable given its advanced features and integrated detection system. Once in regular use, the weight becomes barely noticeable, and it feels just as comfortable and well-balanced as any standard helmet. The helmet is stylish, sturdy, and thoughtfully designed. The lighting system is powerful, highly visible, and includes multiple modes that are extremely useful in various riding conditions. The turn signal remote pairs easily and functions smoothly, adding a strong layer of safety for urban and nighttime riding. The magnetic rim is secure and doesn’t feel like it would detach unintentionally. Customer support from UNIT 1 has been excellent—responsive, helpful, and genuinely customer-focused. It’s one of the best support experiences I’ve had. A small suggestion for improvement: It would be helpful if the system allowed users to add local emergency contact numbers, such as Nepal’s emergency services, which are not currently integrated. Also, please consider including Nepal and other peripheral or semi-peripheral countries in the helmet's system and country list. FARO helmets are now being used globally—not just in core countries—so adding these options would make the product even more inclusive and user-friendly. Overall, I feel much safer with the FARO helmet and would definitely purchase it again. Highly recommended for safety-conscious riders everywhere.

Their customer support is top notch and I had one of my best experiences ever with them. The AURA helmet is amazing and makes me feel a lot safer. It's light, strong, MIPS, looks good, feels good. The lights are powerful, the different modes are super helpful and connecting it to the other accessories is very easy. I'd definitely buy it again.

Great products!

The Aura helmet is absolutely great, I am feeling much more secure, knowing that the traffic behind me is informed about my plans. It's very comfortable, easy to setup and the packaging is top noch. Not to talk about the support, which helps you very fast with your requests and makes you feel welcome in the unit1 community.

Really like the helmet! There's an eco setting for the lights that makes them flash (actually seems to make you more visible than the other settings interestingly enough) and makes the battery life really long. I don't fiddle with the app but you can set it to eco and then just push the bottom on the helmet and it remembers that setting which is great and super simple. Had some back and forth with customer service about a return (my wife got the FARO but preferred the AURA after trying mine on but our toddler inadvertantly kicked the helmet across the driveway and couldnt be returned) and could not have been happier with how well they handled the situation. Incredibly helpful and worked with us to figure out a way to get the helmet my wife wanted. Very very impressed with the way they handled it when they were well within their right to say "sorry, nothing we can do homie." Definitely recommend

I am super happy with my new Aura helmet and remote. When I had some questions and suggestions for small product improvements, Unit-1 was exceptionally responsive... even setting up a video chat to discuss. Very impressive folks! I look forward to an ongoing relationship with Unit 1!