UNIT 1Reviews of unit1gear.com

As it does not fit, I cannot use it.

Great design, excellent powerful lights, good service, I recommend !

Good build quality. I like the strap, it fits really well. The light on the back is also nice. And the inserts on top for a rainy day. What I do not like is that the helmet is short on the side and is made for protection on the top of your head and much less for side protection.

Granted, my Aura helmet, Smart Lights and Remote are shiny new so usage/durability is an unknown. I'm a tech Luddite so have no sillifone for the app and so make do with the manual/off-line setup. But thanx to Laura, Maria and the extensive YouTube tutorial library I got it done and appear to be up and pedaling. I understand why newer products are app-dependent. But when one needs a $$ sillifone subscription to get the full benefit of product features, it's unfair both to those with equal capability of a paid-for laptop/tablet as well as those without any connectivity who stretch simply to afford the product itself. Why can't I enjoy the full spectrum of a product's features without them? I recently bought a new Bosch dishwasher and a VANTrue dashcam, and both withhold functionality and are update-dependent on the assumption of the buyer having a sillifone! Nonetheless, after innumerable gripes at and exchanges with the ever-patient Laura and Maria I've at least got basic functionality of the Unit 1 products, I would like to lengthen the turn signal interval and take advantage of the day/night settings on the lighting...but I'll make do, and thanks to Laura's and Maria's saintly patience with some of my fumble-fingered (I've a second-gen. prosthetic left hand/billyclub) issues I'm very pleased. But for the rest of us Luddites and billyclubbers, consider a pre-shipment option: 1. Present (how is up to Unit 1) a complete feature table for each item/combination with "for instance" videos, and let a customer choose features for their "ensemble". 2. Pre-configure the customer's items accordingly before shipment. 3. If a customer later finds the settings to be inappropriate, build a tailorable and downloadable "fixer app" to work through Wi-Fi or Bluefang laptop, tablet or...yeah, OK, anybody else's sillifone for a one-time retune of customer's whole schmear, to confirm the updates and then optionally self-destruct. Maybe for a small fee to avoid "Gee, I dunno, maybe not.." reruns. Or they can go back to the defaults on their own dime. It wouldn't do much for those with no access to webbie stuff, but it covers a lot of us who are on the fringe. And maybe someday when you have retailers, they might be able to do it in-house. Oh, and if you pull it off, send a note to the dimbulbs at Bosch and VANTrue about how you did it...for a not-so-small fee, of course. But for now, I suggest two things, first for Unit 1: 1. Truth in Advertising--say right up front, 'Hey, for maximum benefit from Unit 1 products, you should have a sillifone, laptop or tablet to run the (optional?) app." (presuming you've re-tweaked the app to work on those latter two in the meantime...). 2. Include an illustrated one-page "quick start" crib sheet with every product so one doesn't have to run to a (hopefully available) phone, laptop, tablet or PC to run videos. The online info. doesn't always agree (a hazard when you put out so much info, even when it's good). We've become a world of non-readers, so a brief, to-the-point, ACCURATE one-age "how-to" is reassuring. The first two points might be #'s 3 & 4, below. -- and for customers, the following: 3. Fully charge your new products first, then... 4. Reset any/all items one buys to zero with the ubiquitous "8X" on/off button press sequence upon receipt of the item/s. Do this before attempting either on- or off-line configuration (It seemed to do the trick for me when I had problems getting the Remote and Smart Lights to "agree" off-line and work together.)

I’ve been really happy with the products I purchased from UNIT everything seems to be thought out really well and i love the design my only gripe would be the remote I’m not sure if it’s a Bluetooth problem or maybe the firmware but it’s very temperamental one ride it will work perfectly the way it’s supposed to other times it just won’t respond or connect to my lights I got sent another one and that didn’t even connect to the lights so not sure what the problem is there but if that could be fix this product would be 5 stars one more thing is the the magnet on the bag where the light goes well that fell out after a week of having it not sure if anyone else had the same issue

Purchased the Unit 1 Aura helmet, photocromatic visor and winter liner through the Kickstarter campaign in early 2023. The communication from Unit 1 has been good, although they "dropped the ball" on the winter liner delivery as it was to be delivered separately (they later fixed the delivery issue). The helmet is made of high quality materials and holds up very well. It is very comfortable to wear and I particularly like the magnetic latch (instead of the typical buckle). The two items that drove me to buy the helmet were the integrated lights and visors. The front/rear lights charge quite fast and last for even the longer rides. A future opportunity would be to include a flashing mode to save on battery for those long days on the saddle. The photocromatic visor attaches/detaches easily to/from the helmet and stays 'put' without any vibrations. In medium to low light conditions, it works perfectly to allow visibility. In sunny conditions (especially during sunrise or sunset), the tint is not adequate to block light coming through the visor and affecting ones visibility. I resorted to carrying my sunglasses to use in those high light conditions. I would suggest purchasing the tinted visor if most of the riding conditions are duing the day in high light environments. As for the winter liner, I am yet to receive it and try it out for the upcoming 2024 winter season. Overall, I am very please with the helmet and would highly recommend it.

J'ai reçu le casque de mon épouse avec le "remote signal". Très difficile à faire le paring entre l'application et les 2 devices. Après quelques 2 ou 3 heures, j'ai fini par trouver le moyen de faire le reset correctement. Le problème est le petit bouton sur le casque. Il est si petit et mal fait que le clic ne se fait pas toujours. Alors quand ils demandent de presser 8 fois rapidement pour faire le reset, ça ne se fait pas. Mauvais design de ce bouton. Une fois fait, ça va. MAIS ils n'ont pas de version XL du casque donc mon épouse sera protégée mais pas moi. Il va falloir que j'aille voir du côté des Smiths optics, ils en ont (eux!!) avec crash sensor.

Great products and exactly what a commuter rider needs. Would jhave been a 5 star if not for the rather poor battery life on the turnsignal unit . No indications of battery life visible - it just stops, and way too often so doeasnt get used any more