UNIT 1At UNIT 1, we're on a mission to become the world's leading smart helmet and urban mobility accessories company, designing beautiful, tech-enabled products that will save lives, and that people will love to wear. Join us in our quest to bring design, safety, and innovation to every rider in the world.
UNIT 1 (unit1gear.com) has 282 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Wesley G.
There was a technical problem and Unit1 came through with flying colors! A great customer service experience and would highly recommend!
Response from UNIT 1Oct 22, 2025
Hey Wesley, Thank you so much for the kind words! 🙌 We’re really glad we could sort things out and get everything back on track for you. Your recommendation means a lot to the whole team! Always here if you need anything down the road. – The UNIT 1 Team ⚡💬
Erick O.
delivered on product, kept updated on shipment, quality product
Response from UNIT 1Oct 22, 2025
Hey Erick, Thanks for the great feedback! We're really glad everything went smoothly with your order and that the product lived up to expectations. 🙌 Appreciate you riding with us! – The UNIT 1 Team 🚴♂️⚡
Oliver W.
All of Unit 1's products are top tier and deliver, every single time! I own 3 helmets total now and cant wait to keep supporting this amazing team!
Response from UNIT 1Oct 22, 2025
Hey Oliver, Wow — owning three helmets is next-level support! 🙌 We're seriously grateful for your trust and stoked to have you riding with us. Hearing that our products deliver every time really keeps us going. Thanks for being such a solid part of the UNIT 1 community! – The UNIT 1 Team 💪🚴♂️💡
Trevor J.
Very good quality with very good impact protection
Response from UNIT 1Oct 22, 2025
Hey Trevor, Really appreciate your review. It's awesome to hear you're happy with the quality and protection! 💪 Knowing you feel confident wearing it means everything to us. Thanks for riding with UNIT 1! – The UNIT 1 Team 🚴♂️✨
Michael
Super smart products with a overall premium quality. Everything works how it should and as aspected. I am proud to be a backer of NEON. Thanks guys ✌️
Response from UNIT 1Oct 22, 2025
Hey Michael, Wow. Thank you so much for the awesome feedback! 🙌 We’re thrilled to hear you're enjoying the smart features and premium quality of your NEON. It really means a lot to us reading that you're proud to be one of our backers — we couldn’t have brought this to life without your support! Thanks again for riding with us from the beginning. Enjoy every ride out there! ✌️ – The UNIT 1 Team 🚴♂️💡
Mr. S.
The Unit1 NEON bike helmet was discovered through Kickstarter and despite this being the first purchase from Unit1, it does not disappoint. My apprehension to smart products ("Analog" products that have connectivity to smartphone or the internet), Unit1 found a purpose for practical and safety features for the NEON helmet that make the bike riding experience more safe for me than ever before. Despite this helmet costing a premium, after using it several times, I don't think I can ever go back.
Response from UNIT 1Oct 22, 2025
Hey, Wow, thank you so much for sharing this incredible review! 🙌 We’re thrilled to hear that your first Unit 1 experience with the NEON has exceeded expectations. Knowing that its smart features are making your rides safer and more enjoyable means the world to us. 💡🚴♂️ We really appreciate your trust and support — welcome to the Unit 1 community! 💪⚡ – The UNIT 1 Team
Alex R.
Great team, high quality!
Response from UNIT 1Oct 22, 2025
Hey Alex, Thanks so much for your kind words! 🙌 We’re so happy you got to try the new NEON helmet and even happier to hear you’re loving both the product and the team behind it. 💪⚡ Ride safe, – The UNIT 1 Team 🚴♂️💡
Noreen Dean D.
The assistance provided was clear, direct and helpful. She answered all questions and was kind. Helpful hints came after for even a more safe ride! Great product. Valentina added the needed clarity!!!
Response from UNIT 1Oct 22, 2025
Hey Noreen, Thank you so much for your amazing feedback! 💫 We’re so glad Valentina could help answer your questions and share those extra safety tips for an even smoother ride. It means a lot to know you’re loving both the support and the product! 🙌 Ride safe, – The UNIT 1 Team 🚴♂️⚡
