Axel D.
Absolutely perfect 👌
Absolutely perfect 👌
Response from UNIT 1Dec 12, 2025
Thank you so much! 🙌 We’re glad everything was absolutely perfect — that’s exactly what we strive for. Thanks for riding with UNIT 1! 🚴♂️💡

At UNIT 1, we're on a mission to become the world's leading smart helmet and urban mobility accessories company, designing beautiful, tech-enabled products that will save lives, and that people will love to wear. Join us in our quest to bring design, safety, and innovation to every rider in the world.
UNIT 1 (unit1gear.com) has 282 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Axel D.
Absolutely perfect 👌
Response from UNIT 1Dec 12, 2025
Thank you so much! 🙌 We’re glad everything was absolutely perfect — that’s exactly what we strive for. Thanks for riding with UNIT 1! 🚴♂️💡
ejazz
Hello, I own the UNIT 1 NEON model. It's undoubtedly one of the best bike helmets I've bought in a long time, and it deserves all the praise from cyclists who own one. It's rare to find a product that so perfectly combines design and safety, suitable for all uses and all head sizes. Thank you, UNIT 1.
Response from UNIT 1Dec 10, 2025
Thank you so much for your kind words! We’re thrilled to hear that your NEON has become one of the best helmets you’ve owned. Combining design, safety, and versatility is exactly what we strive for, and it’s rewarding to know the helmet meets your expectations across different uses and fits. We truly appreciate your support. – The UNIT 1 Team
Jordan S.
⭐️⭐️⭐️⭐️⭐️ Amazing helmets and accessories loads of options light adjustments and controlling modes for helmet the turn signals defentaly save life's!. Had a problem with helmet nothing major but a defected mode but then had a genuinely outstanding experience with UNIT 1’s customer service recently. Valentina Orellana went above and beyond to help me out—handling everything with care, speed, and real attention to detail. She made sure my helmet was replaced without any hassle, and there was also a gesture of goodwill included that was brilliant and something I honestly didn’t expect to be able to get. That kind of effort speaks volumes. Valentina deserves full credit for the hard work—she really took ownership and made sure everything was sorted. When she was off, her manager Mia picked up on her emails just to let me know things were on track and to reassure me that all feedback was being passed back to Valentina so she got the recognition she was due. Mia was polite and professional, and it was clear the whole team cared. level of service deserves recognition. Thanks again to everyone involved unit 1 team rock especially Valentina and Maria👌
Response from UNIT 1Dec 10, 2025
Thank you so much for this incredible review, Jordan. We’re very glad to hear that you’re enjoying your helmet and accessories, and especially that the turn signals are making a real difference in your rides. It also means a lot to read your kind words about our support team. Valentina and Maria are dedicated to making sure every rider is taken care of, and we’re thrilled to know their efforts made your experience smooth and worry-free. We truly appreciate you taking the time to share this. Feedback like yours reminds us why we do what we do. Thanks again for your trust — and for being part of the UNIT 1 community. – The UNIT 1 Team
Richie C.
Unit 1 helmets (I have the MIPS Neon) managed to put together a set of specs at a competitive price that others haven't quite reached. I have the MIPS type helmet, with brake light. I added the front light too. But MIPS and Lights everyone has. However, Unit 1 neon stores your emergency contact info in the helemt for emergency responders and sends a message out if you do not cancel the "I've Fallen" indicator in a minute (Programmable). The emergency info (Has a NFC setup for responders) is the best feature. You crash or fall, the helmet will call for help and give important info to the responders. BEST Feature
Response from UNIT 1Dec 10, 2025
Thank you for sharing your experience! We’re thrilled to hear that your MIPS NEON stands out not only for its protection and lights but especially for the emergency features. The fall detection, automatic alerts, and NFC emergency profile are designed for those crucial moments, and it’s great to know you find them so valuable. Thank you for choosing UNIT 1 and for trusting us with your safety. – The UNIT 1 Team
Maria Jose S.
Compré SPARKY para mi hijo y sinceramente me dejó muy tranquila desde el primer día. La luz es bastante visible y eso me da mucha paz cuando vamos en bici por el barrio o al parque. A mi hijo le encantó porque se siente como un casco de “superhéroe”, así que no protesta cuando se lo pongo lo cual es un milagro.
Response from UNIT 1Dec 5, 2025
¡Muchas gracias por compartir tu experiencia! Nos alegra muchísimo saber que SPARKY te ha dado tranquilidad desde el primer día. La visibilidad es clave, sobre todo cuando se trata de los más pequeños, y es genial saber que la luz del casco te brinda esa paz al salir en bici. Y nos encantó leer que tu hijo lo ve como un casco de “superhéroe”. Que disfrute usarlo —y que no proteste— es definitivamente una victoria. Gracias por confiar en UNIT 1 para su seguridad. – The UNIT 1 Team
Mark R.
Wow - what an amazing company and products. I have the Faro helmet - amazing safety features, with MIPS. Built in lights are brilliant - have done a lot of night time riding and feel so much safer when I am bright and lit up. Also use the remote which makes turn signals a breeze to use. Had an issue with the fall protection (went off in error a couple of times) but all fully resolved via customer services. The support and resolution given could not be faulted. Price is a bit higher than some helmets, but you get what you pay for and it is definitely worth paying for the added safety. Thank you Unit 1
Response from UNIT 1Dec 5, 2025
Thank you so much for the wonderful review! We’re thrilled to hear how much you’re enjoying your FARO — from the MIPS protection to the built-in lights and the remote turn signals. Knowing the helmet is helping you feel safer during night rides is exactly what we aim for. We also appreciate you mentioning the fall detection issue and are glad our support team was able to get everything fully resolved for you. Providing solid, reliable help when it’s needed most is a big priority for us. You’re absolutely right that safety is an investment, and we’re grateful you chose to make that investment with UNIT 1. Thanks again for your trust — ride safe out there! – The UNIT 1 Team
Sabrina S.
The FARO helmet has been amazing so far I use it almost every day for commuting. The rear light is super visible and drivers seem to notice me much more now. The fit is comfortable, I barely feel it after a few minutes.
Response from UNIT 1Dec 5, 2025
Thank you so much for the review! We’re really glad to hear your FARO has been a great companion for your daily commute. Visibility is such a key part of staying safe on the road, so it’s great to know the rear light is making a real difference. And we’re happy the fit is comfortable enough that you hardly notice it. Thanks for riding with UNIT 1 — stay safe out there! – The UNIT 1 Team
Luis M.
I bought the AURA helmet as a Christmas gift for my dad and he hasn’t opened it yet but I’m pretty sure he’s going to love it. He rides a lot in the early mornings so the lighting will help him feel safer on the road. The helmet itself looks really well made and the design feels modern without being too flashy which is perfect for him. I checked everything before wrapping it and the quality seems great. Can’t wait to see his reaction once he starts using it
Response from UNIT 1Dec 5, 2025
Thank you so much for sharing this! What a thoughtful gift — we’re sure your dad is going to appreciate it, especially with those early-morning rides where visibility matters most. We’re glad to hear the AURA’s design and build quality hit the mark for you, and it means a lot that you took the time to check everything before wrapping it. We can’t wait for him to try it out, and we hope it brings him many safe and enjoyable rides. – The UNIT 1 Team