Unisimcard Reviews | Read Customer Reviews of unisimcard.biz

Unisimcard Reviews | Read Customer Reviews of unisimcard.biz

Unisimcard reviews

141 approved reviews, newest moderated first

Freddy
Mar 29, 2023
Thank you for the service we got!
I am so happy my wife chose this service and this company! My wife and I Had a problem with one of my credit cards abroad in Malta, the credit company suspected a fraud and suspended our card, I had to get a valid local phone number so the credit company could call and do their verification with us. I contacted Unisimcard for help and their rep. got me a mobile phone line ready and activated in less than 10 minutes, maybe less than 5 really... Which got us back on track to resolve this issue while moving and continue our trip. My lesson, It's not the cost that speaks in this case, it's not about saving couple of dollars, it's about the service!!! Ivan was there when I needed support (this guy definitely deserves a raise) and additional services that weren't even included. I love the eSim solution as well, this is a keeper. Will be using this service in my future travels.
Response from UnisimcardMar 29, 2023
Thank you for taking the time to leave us such an amazing 5-star review! We're so glad to hear that our product is working well for you and that you found it easy to install and use. At UniSimCard, we strive to provide our customers with top-quality products that are both user-friendly and reliable, so it's great to know that we've hit the mark with you. Thank you again for your feedback and support! Please don't hesitate to reach out to us if you have any questions or concerns in the future.
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Nancy Lopez S.
Mar 28, 2023
Excelente atención y Servicio en todo…
Excelente atención y Servicio en todo momento! Siempre conectada y cuando llego a no tener , inmediato me apoyaron para estar de nuevo en línea! Súper recomendado!
Response from UnisimcardMar 29, 2023
Nancy Thank you for taking the time to leave us a 5-star review! We're so glad to hear that our product is working well for you and that you found it easy to install and use. At UniSimCard, we strive to provide our customers with top-quality products that are both user-friendly and reliable, so it's great to know that we've hit the mark with you. Thank you again for your feedback and support! Please don't hesitate to reach out to us if you have any questions or concerns in the future.
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Luis V.
Mar 25, 2023
No funciona
No funciona. Solo me sirvio para llamadas. No funciona para datos
Response from UnisimcardMar 25, 2023
Luis Lamentamos que haya tenido una experiencia negativa con nuestro producto. Nos tomamos muy en serio la satisfacción del cliente y nos hubiera gustado tener la oportunidad de ayudarlo a resolver cualquier problema con la funcionalidad del teléfono. Sin información adicional, es difícil para nosotros determinar la causa exacta del problema que encontró. Sin embargo, ofrecemos recursos de soporte en línea en nuestro sitio web y a través de Whatsapp que pueden haberle ayudado a poner el teléfono en funcionamiento. Nuestros récords no indican que nos contactaste pidiendo ayuda que con gusto te habríamos apoyado. Si tiene más comentarios o inquietudes, no dude en comunicarse con nosotros directamente.
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Tom E.
Mar 17, 2023
Easy to use and install.
The service was relatively easy to install and use and cost effective. I needed the service in Portugal but was not offered a Portugal number. Instead US, UK and other country numbers were offered. I chose the UK number. However callers in Portugal could not connect with me. No problem with outgoing calls.
Response from UnisimcardMar 20, 2023
Thank you for your feedback and for choosing our service. We're glad to hear that you found it easy to install and use, and that it was cost-effective for you. We apologize for any inconvenience you experienced with not being offered a Portugal number. We do offer a variety of international numbers, but we understand that having a local number can be important. We'll take your feedback into consideration as we continue to improve our service. We're sorry to hear that callers in Portugal were not able to connect with you when you used the UK number. We'll investigate this issue and work to ensure that our service works reliably for all of our customers. Thank you again for your review and for using our service.
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Fidel J.
Mar 1, 2023
Didn't work
Didn't work. It was set up as indicated, but could not make phone calls or use data. Didn't have any online support. I wasted USD 25!
Response from UnisimcardMar 1, 2023
Fidel We're sorry to hear that you had a negative experience with our product. We take customer satisfaction very seriously and would have appreciated the opportunity to assist you in resolving any issues with the phone's functionality. Without additional information, it's difficult for us to determine the exact cause of the problem you encountered. However, we do offer online support resources on our website and via Whatsapp that may have been able to assist you in getting the phone up and running. If you have any further feedback or concerns, please don't hesitate to contact us directly.
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Renato F.
Feb 28, 2023
Works fine
Easy to install qnd use!
Response from UnisimcardFeb 28, 2023
Renato Thank you for taking the time to leave us a 5-star review! We're so glad to hear that our product is working well for you and that you found it easy to install and use. At UniSimCard, we strive to provide our customers with top-quality products that are both user-friendly and reliable, so it's great to know that we've hit the mark with you. Thank you again for your feedback and support! Please don't hesitate to reach out to us if you have any questions or concerns in the future.
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Yonathan M.
Jan 30, 2023
Leon was great helping me every minute…
Leon was great helping me every minute till i got the sim work. And it never stop working
Response from UnisimcardJan 30, 2023
Thank you for taking the time to leave a 5-star review and for your kind words about Leon. We are thrilled to hear that he was able to assist you and that your esim is working well. We strive to provide excellent customer service, and it's great to see that it was reflected in your experience. Thank you for choosing UniSimCard
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Laniado C.
Jan 23, 2023
I like the way you work
I like the way you work, and your Esim is incredible while you are traveling.
Response from UnisimcardJan 23, 2023
Thank you for taking the time to leave us a 5-star review! We're thrilled to hear that you had a positive experience with our service and that our Esim was able to help you while you were traveling. We're committed to providing our customers with the best service possible, and we're glad we were able to meet your needs. Thank you for choosing us and we hope to have the opportunity to serve you again in the future.
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