Los Angeles based men's store that walks the line between fashion and function. Simply put, why the fuck would you shop anywhere else?
UNION Los Angeles (unionlosangeles.com) has 21 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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Showing 14 reviews with 1 star · Clear filters
Kim F.
Union is horrible!! The customer service s horrendous. They have a phone number on the website for web ordering that I was told doesn't work. Jacques Marie Mage you should stop selling to them as they do not compare to your quality product!! Don't waste your time or money.
Lesal C.
This is one of many who have eliminated any way for customers to call and speak to someone in the even of a problem.Someone who did not have my permission used my account to make a purchase.I immediately tried to reach the company,but emails were my only option.I received a confirmation that the item had already shipped.I then started emailing for return shipping labels or suggested going into a store ? finally after many hours i received a reply saying i would be refunded ? We shall see ? I will update this review with the final results.
Taurus R.
Their customer service is ass, no communication and they don't answer their phones
c P.
Made my first and only order on union. it was canceled. it was a hot drop, i got lucky and they decided i did not deserve the win. one per household, then you see the screenshots of folks getting 10-12 pairs. never again. im done with shoes. thanks union.
Carvley Stulla M.
This boutique is very dishonest business. Recently they had a drop where I purchased a sneakers fair and square on the 1st day of the drop. They drop the same shoes again few days later so that mean they had plenty pairs. Only to get a message 1week later that my order was canceled for unforseen event. What kinda dishonest business is this. Took them a week to give there friends and realized that I am not on there friend list. Chris Gibbs you the worst
TK
I bought Jordan x Union Tee only one, but it has not delivered yet. They charged me $15 for shipping cost for standard shipping. But it past already 13days after my order place. I have contacted to Union customer service, but they said this delivery speed is standard and I agreed to this shipping cost and shipping option at the time of checkout. But I couldn't choice any other option and shipping cost at that time.
Sh8y 9.
Union customer service has not responded to me. I’ve asked time and time again for them to ship my order. UnionLa is a lazy and incompetent brand.
TAEJUN K.
This place doesn't do CS at all. They don't reply to emails and Instagram. I sent only one of the two items. As of May 19, 22, a month has passed. Never order here. Go to hell, Union.