Kevin B.
Many features, but very poor quality.
Bought my ut2 on the kickstarter. Promising feature-rich looking devices but required sticky tape on arrival for the ssd installation (this was actually the suggested fix by unifydrive which should have been my first red flag). Faulty usb ports after just 1 year of very light use, and months of back and forth with the support team and no resolution - the quality just isn't there for the wider market - not good for a backup device, and I wouldn't buy again. Simple hard drive enclosures are a lot cheaper, and far more reliable when there is a lot more that can (and does) go wrong with the ut2.
Response from UnifydriveOct 16, 2026
Thank you for supporting UT2 through Kickstarter. We understand how important reliability is in a backup device, and we’re sorry that the experience you described, including the prolonged support exchange without a resolution, has undermined your confidence in the product. We would like to review the SSD installation advice, the USB port issues you reported, and your previous support correspondence in detail. If the matter remains unresolved, please forward the existing email thread to [email protected] with “UT2 — Unresolved Support Case” in the subject line and include your order or backer number. This will help us trace the case and determine the appropriate next steps without asking you to explain everything again. Thank you for your candid feedback. We’re sorry for the frustration this experience has caused.