JD
Worst customer service I've ever seen…
Worst customer service I've ever seen in 30 years of law enforcement experience. Stay away from this company
Quality uniforms & accessories for security, police, fire, EMS at the most competitive pricing. Shop for apparel, custom patches, badges, duty gear, lightbars.
Uniform Warehouse (uniformswarehouse.com) has 279 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Showing 20 reviews with 1 star · Clear filters
JD
Worst customer service I've ever seen in 30 years of law enforcement experience. Stay away from this company
Frene M.
The ABSOLUTE worst experience I’ve had in a while. Saed is one of the rudest person I had to engage with. On 09/05 I order 4 uniform shirts and I picked up on 09/12 to only have 1 shirt in the bag. Let’s just say it’s 10/10 and I have yet to receive my other shirts nor refund!! I would never do business with them again!
Daniel W.
I placed a rush order badge just one it is now over a month, after talking to someone in production they pushed it back 2 to 3 more weeks.. I would not do businesses with this company again, lack of communication.. Just seems like nothing is getting done. Proceed with caution.
P M.
On-line store with a very poor approach to returns. All my work trouser purchases are size 97. I purchased a different brand from UniformsWarehouse and they appear to be a full size smaller than a typical 97, yet they refuse to take them back stating you ordered the wrong size. It was an $800 order all up. I wont make the same mistake twice and will never use them again. Customer service staff are terrible. I cannot see how they get so many 5 star reviews...possibly bogus. Only good thing was that their pricing was reasonable.
Darwin P.
Bad customer service!! I tried reaching out to them after ordering, they never return calls. And when you finally get to a person, they dont seem to know whats going on with the ordered products and they are rude about it. They always hang up and we are back to square one, trying to reach the company. Great products but BAD CUSTOMER SERVICE!!!!!!!!
Brian B.
I returned shirts that were too large and was not given a return label. Any REPUTABLE company would have sent me one. The return shipping will cost half cost of the order. I do not recommend this company and I will not be using them again. There are plenty of other uniform companies.
Steve M.
I am totally astonished at all the good reviews I read. This is the worst company I have ever delt with. The quality of there uniforms is horrible. Customer service is the worst I have ever seen. Calling them is a waste of time, you always get a voice mail that is never returned. Same with emails. I am still waiting for A refund on uniform shirt that were not the brand I ordered. They may have good prices. Just remember You get what you pay for. I do not recommend doing business with this company.
J.Ralph
Horrible customer services and low attention to detail. They will randomly pick what to send you if what you ordered is not in stock. When they make an error, expect months of calling/emailing them to get them to finally accept responsibility and correct the error. About the only positive thing I can say is they have great prices...if you actually get what you ordered.