Josh E.
I am deeply disappointed with Unicorn…
I am deeply disappointed with Unicorn Marketers and have communicated this directly Jeremy and the team. I had them manage 4 different offers on 2 different platforms and it was a complete disaster. The marketer they assigned to me didn't do anything right which resulting in month over month losses for our business. I had managed these offers myself and handed them over to an "expert" when I was out of bandwidth. Huge mistake. During the time that we were working together their only feedback was to "keep spending money" and "things are looking good". Delusional.
Response from Unicorn MarketersJun 27, 2026
Hi Josh, We’re genuinely sorry the engagement didn’t meet your expectations. We never like seeing a client leave disappointed, especially after the amount of time our team invested in trying to make the relationship successful. When we asked for feedback after the engagement, your response was, “I will say Chris was nice to work with. No complaints regarding the relationship nor his professionalism.” We appreciated that feedback at the time and took it as a professional acknowledgment that, despite everyone’s best efforts, things simply didn’t work out the way any of us had hoped. Because this is now a public review, we also think it’s important to provide additional context for anyone considering working with us. First, our matching process is designed to be completely risk-free. You interviewed three different Unicorn Marketers, asked extensive questions throughout the process, and ultimately selected the marketer you felt was the best fit. There was never any pressure from our team to move forward with someone you weren’t fully comfortable with. Second, everyone involved understood this would be a challenging engagement from the beginning. During our conversations, you shared that your business model had been difficult to scale profitably and that, over several years, you had struggled to find anyone besides yourself who could consistently make the advertising work. We discussed those challenges openly before the engagement began. Third, we made repeated good-faith efforts to help when performance wasn’t where anyone wanted it to be. Throughout the engagement, our leadership team became directly involved, scheduled additional meetings, and worked alongside your Unicorn Marketer to troubleshoot strategy and improve results. The suggestion in your review that we simply told you to “keep spending money” does not reflect what actually occurred. During the engagement, a brand-new advertising account was launched from scratch and the primary offer changed multiple times in a relatively short period, both of which naturally reset learning and made optimization significantly more difficult. Not every client relationship works out, and we understand that. After more than 15 years in this industry, we’ve learned that marketing is inherently unpredictable, even with experienced operators. What we can control is how we treat people, and we’ve always tried to be reasonable, transparent, and supportive, both during engagements and when they come to an end. We sincerely wish you and your team nothing but success going forward.