They have been nearly impossible to reach, ignoring calls and failing to respond when needed. They don’t appear to operate from the U.S. despite what they claim, and their communication and reliability have been extremely poor. My experience felt unprofessional and unsafe, and I would not recommend anyone working with them.
TY
Tallat Y.
Do not trust them.
Do not trust them.
They are a scam. They took $4000 from me outside of NUSUK, which is the only way to get a HAJJ VISA.
They use all the appropriate Islamic terms to convince you they are Muslim, but I fear hey may be non-Muslims from India or Israel.
You can only pursue Hajj through the NUSUK app and from the Saudi Government.
KS
Kodou S.
🚩🚩🚩THEY ARE SCAMMERS!!!
These people scammers! Thats why I want to warn others about my experience with Umrah International. After paying for a Hajj/Umrah package, I never received the promised services or any refund. When I reached out, the company claimed that all funds were sent to third-party vendors and that they could not issue refunds. Despite multiple follow-ups, I received no clear documentation or proof that my money was used as agreed.
Please be cautious before sending any payment. I recommend verifying directly with the Saudi Hajj Ministry to ensure any travel agency is licensed and authorized. I sincerely hope others do not go through the same disappointment and financial loss.
MS
Muhammad S.
SCAMMERS — DO NOT TRUST THIS TRAVEL AGENCY
This company is an absolute fraud. They happily took my money for hajj 2025, made big promises, and then completely vanished. My family paid over 26k plus airfare over 8k. We never got our visa, no explanation just pure excuses! When I tried to contact them, they were making excuses that hajj ministry hasn't returned money but now they ignoring every single call and message.
They have no shame and no integrity. Cheating people out of such a holy trip. It’s been 7 months and they still haven’t returned a single cent of my money. This agency is a disgrace to the travel industry and should be shut down immediately for cheating people.
If you value your money and your peace of mind, STAY AWAY from this scam of a company. They are nothing but liars and thief.
RE
Reem
BEWARE SCAM!!!!!!!!!!!!
I can't describe the words I feel. We have been scammed. They made us Zelle them which was pretty sketchy from the beginning, this was supposed to be a spiritual family vacation, and I didn't think that someone would do that to a family that's going to umrah. When we arrived in Medina after a 4 Hour drive the receptionist at the hotel said there was no booking under my or my husband's name. We instantly started calling and calling and they've rejected our phone calls so many times that they just said, "Oh, buy your own hotel. We'll worry about it tomorrow mind you and my husband and my two-year-old baby were outside the hotel from 2am-5am trying to figure this out after a 15-hour flight, 4-hour car drive to Medina, and 3 hours outside people thought we couldn't afford a room it was so embarrassing. The next day came they were ignoring my phone calls again they made us spend money. They basically took over $2000 from us which was supposed to include hotels, transportation, and tours, and they did not provide us not one thing out of everything we paid, and then told us to book our own Medina and Mecca hotels. They are scammers they basically stole our money, scammed us, and didn't care They don't care about anybody but their selves please please please do yourself a favor and book with another company because this one is going to get a nice lawsuit out of us.
MW
Muhammad W.
Fraud!!
Fraud!!!
I booked a Hajj package for myself and my family with them at the beginning of the year. The total cost was $26,540 + the airway which was around $8,500. I admit, I was hesitant initially due to some negative 1-star reviews, but they were able to convince me otherwise with their sales approach. Due to their negligence, they missed the hajj deadline and took my money and never returned it. They used to call/text me all the time before I made the transaction but now it seems they have blocked my number even though I have been patient and respectful throughout the whole process despite the blunder they made. Their office doesn't even exist!!! I'm sure they operate from Pakistan. It's totally their fault and they must be hold accountable. People just don't trust them! If it happened to you as well then I recommend you to also post your review. Since we are not allowed to leave our email here or number here so can contact me through my Instagram by the username wamiqzai and inshallah we can take some action against them.
WS
wally S.
SCAM!!!
Please don't lose your money like I did this is a scam took my money ($2128) for trip to Madina and then to Mecca with tour guide not including flights,flights are separate got to hotel to find out there was no booking and hotel said they have never delt with company, me my wife 2 year old child stood infront of hotel trying to get ahold of someone when we finally did they said or sorry nothing when can do pay for tonight and we will resolve it tomorrow this is my 5th day nothing has been resolved I have not received anything from company not a tour guide not transportation nothing I have paid for my trip out of pocket once again and they refuse to refund my money
DO
Damir O.
This company is a fraud / scam.
This company is a fraud / scam.
This company is a fraud.
They promised me a trip to Hajj and “ no visa vas approved “ I have requested refund of $11,000.00 I have wired to them. Promises and excuses never got the money. Filed the claim with my bank and will file claim with the local FBI office as well.
Response from Umrah InternationalSep 22, 2025
brother first of all we don't own any money of you since you booked with mina travels not with us and you paid them not us if you don't remove this review now then we will put defemination case on you.
for your satisfaction we can share our bank details so that you can know that we don't own any money of you.
Thank You