Umrah InternationalReviews of umrahinternational.com

FAKE AGENCY STOLE MY MONEY. there are multiple agencies all under ONE TEAM. They just keep scamming people!! BE AWARE. I booked in November, no trip and no refund !

Don't by mistake fall for Umrah international.They are a big scam company , trust me don't send them your money. I got scam from this company asking me $1000 for visas transportation and hotel, which i sent them $1000 in December 2025 .Never receive any service and did not refund my money back till now.So they are horible big scammer using God name to still innocent people.So don!t be thenext victim

These people are complete fraud and trained scammers .pls don’t trust them they will keep lieing and thy will not refund your money. I paid them for haj and for one year thy have been keep on lieing with excuses and not giving back my money for haj I paid them 10500$ for haj

We booked Umrah package from NYC for our family of 3 without any group adding an extra stop in Dubai, for 3 nights Makkah, 3 Nights Madinah and 3 nights in Dubai. Although there was some confusion initially due to lack of proper information and communication by the sales coordinator, but later on Mr. Muzammil took over and handled the whole tour to his best. All the hotels, that is, Worth Peninsula in Madinah, Sheraton Jabal al Kabah in Makkah and Elite Byblos in Dubai were very good hotels. Sheraton Jabal al Kabah is on a cliff so it is not suitable for handicapped and special needs guests as the road down hill and uphill are at a slope and makes it difficult to push the wheel chair. Although it is close to Haram, but still 20 minutes walk to Kabah. is in all the three places were very good. The transportation from airport to the hotels and back, and for both the ziarats in Madinah and Makkah were well arranged. We didn't have any problem as their local representatives would stay in contact. Thanks to Mr. Muzammil for taking over our bookings, handling it very well and providing all the details of travel to us. There were some timing issues in providing the information due to limitations of the local vendors. However, we could still communicate both with Mr. Muzammil and the local providers while being there. In the end we were happy that every thing worked out very well without any problem. Thanks to Mr. Muzammil. Just one advise to Umrah International, and that is, if they could provide all the pricing details of their package, a proforma invoice along with the schedule of payment, form of payment with correct bank account details, and the approximate dates by which confirmation of each aspect of the package would be available.

I am extremely disappointed with the experience we had with this agency regarding our Hajj funds. We were informed in July that our refund would be issued by the end of the year. However, when the end of the year arrived, our calls went unanswered and we were unable to get any further communication from them. Additionally, the listed Texas location does not appear to be a physical office, but rather a P.O. Box, which raises serious concerns about the legitimacy and transparency of their operations. Based on our experience, I strongly advise others to exercise caution before booking with Umrah International or any similar online agency. Proper research and verification are essential before

Worst agency never book with them they stole money from my family they never game our money back they didn’t accommodate us don’t ever book with this agency worst agency ever if If I can give them a zero review, I would.

Fraud Alert – Please Read Carefully I am writing with extreme frustration, stress, and disappointment to share my experience with this Umrah agency name 'UMRAH INTERNATIONAL' and to warn others to think twice before using their services. I paid $3,960 for an Umrah travel package. After a severe snowstorm on January 6th, 2025 prevented travel, I informed the agency in advance and was assured that my trip would be rescheduled. Since then I have been trying to reschedule my Umrah trip with the agency's assurance. But,suddenly the agency stopped responding completely. They ignored my phone calls, messages, and emails and cut off all communication. Later, I was told that the agent who handled my case name ;Wajahat Mustapha', no longer worked there and that my ticket had “expired”—information that was never shared with me before. This was then used as a reason to deny both rescheduling and a refund. As a single mother dealing with health and financial challenges, this situation has caused me severe mental stress, emotional pain, and financial hardship. The lack of professionalism, transparency, and basic human responsibility has been shocking. Because the agency refused to communicate or resolve the issue, I have filed formal complaints with Consumer Protection and the FTC. Despite this, they continue to remain silent and refuse all communication. I am sharing this to warn others: please be very careful and do thorough research before trusting this agency with your money or your sacred Umrah journey. No one should have to go through this kind of experience. Please spread awareness so others are protected. Thank you!

This company has been extremely disappointing. My husband and I paid $5,000 for an Umrah trip but were unable to travel at the scheduled time due to legal issues. We were assured that we could reschedule for a later date. However, when we attempted to do so, the company refused to refund our payment and instead demanded that we purchase a new ticket costing over $3,000. They have also stopped responding to our calls, which makes it feel like they are intentionally avoiding us. I would not recommend this company due to their poor customer service and lack of accountability. Fahad and Javeria should not be in this profession. They are unreliable, unresponsive, and completely incapable of handling basic responsibilities. One of the worst service experiences imaginable. I regret trusting them and strongly warn others not to make the same mistake.