ian B.
Answer emails and do not take money out…
Answer emails and do not take money out of people's accounts when the subscription has been cancelled!!!

About Us: UltraVPN offers the best synthesis of benefits, value, and cost. Our service helps millions of global online users who want privacy protection and access to IP-restricted content by offering fast and dependable service for their desktop, laptop, and/or mobile devices. Unlike VPN services that rely on virtual servers, we ensure optimal performance by using 830+bare metal servers in 125 locations worldwide. Additional Features: Up to 5 unique users with up to 5 device connections each. Available for Windows, Mac, iOS, Android, Linux, Smart TV, Routers, and Chrome. 830+ bare metal servers in 125 locations. 24/7 live chat and email support from our Customer Service team. ULTRAVPN Premium uses Hydra, a proprietary protocol awarded for reliability and speed, but users can connect to other protocols like OpenVPN and IPSec, too. SmartVPN allows users to select apps and domains to bypass the VPN.Dark Web Scan Dark Web Scan keeps user information safe even across the dark web by searching, tracking, and notifying users of anything that could compromise their security. PassWatch Password Manager PassWatch safely stores user log-ins and account information while automatically generating new and secure passwords to protect data and prevent unwanted access from hackers and identity thieves.30-day Money Back Guarantee: Your satisfaction is our top priority. If you decide during the first 30 days, that our service is not the product for you, we'll refund your subscription fees in full.About UltraVPN: UltraVPN blocks third-party tracking to give you unrestricted access to sites like Facebook, Snapchat, YouTube, Skype, and any site or service that may be censored or blocked according to geolocation or online activity. With unlimited bandwidth, you can access all your favorite content — like games, live sports, and streaming sites from any device, anywhere—at blazing-fast speeds. Stream and download your favorite movies and shows worldwide on Netflix, YouTube, Prime, Disney+
UltraVPN (ultravpn.com) has 763 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Internet & Software · Newton, Massachusetts
Excellent

Internet & Software · Chelmsford, Massachusetts
Excellent

Internet & Software · Boston, Massachusetts
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Internet & Software · Boston, Massachusetts
Excellent
763 approved reviews, newest moderated first
ian B.
Answer emails and do not take money out of people's accounts when the subscription has been cancelled!!!
Igor
I asked for a refund after buying subscription not knowing that it does not have app for Fire TV and they kindly replied and refunded me.
Ken B.
I never signed up for this and I'm being charged 47.88. Please refund my money now. How do I contact you and talk to an actual human? KB
Response from UltraVPNNov 21, 2023
Hello! Unfortunately, we are not able to locate the charge or the account associated with the charge. We have sent you an email with a few questions regarding your concern as we need more details and hope to hear from you. Thank you for your patience and understanding!
PMaher
They responded to a request to cancel my subscription very quickly and with grace. No quibbling from them. I cancelled as I would no longer have a laptop at home. Cheers Paul Maher
B. E.
Great forthcoming customer service. I subscribed to Ultra VPN, but unfortunately while testing noticed that some cities I needed are not included yet. Cancelled the subscription, trusting on the 30-day money back claim. Cancelled the package before the 30 days, but didn't know that I needed to get in touch in a separate email. Contacted them and got a really great customer service. I received timely replies and Gabriel processed the refund. Thanks much and I look forward to subscribing. It was so far the best tool compared to the others.
Sacha M.
Product not fit for service, not compatible with Amazon firestick. Company won't refund. Stick to Surfshark or Xpress vpn
Response from UltraVPNOct 31, 2023
Hello Sacha! We are sorry for this and the inconvenience is deeply regretted. For now, we only have limited platforms that are compatible with our VPN. We will send you a follow-up email. Thank you for your understanding.
Ernesto F.
They have a great product
Haylee
I couldn't get UltraVPN to work with a particular service, so it turned out not to be suitable for my needs. Their customer service tried to troubleshoot but they were true to their word; cancelled and fully refunded with no problems. Would gladly recommend/use for future if needs changed.