UltraVPNReviews of ultravpn.com

malhonnête, reconduction automatique d'un abonnement a 2€99 par mois sur 12 mois facturé 107€, et bien sur aucune réponse par mail quand on leur parle remboursement a fuir

Ultravpn customer service terrible I tried to sign in using firestick and kept getting an error message about secure channel failure. I contacted ultra several time and they had no idea of what i was talking about. i tried comcast and firestick and firestick told me that ultravpn and firestick no longer support each other.why didnt ultravpn just tell their customers that instead of making me run around in circles when asked for a refund for the year service told me i should have canceled in the first 30 days it worked fine til this month,so why would i cancel

UltraVPN just took 3 year subscription payment out of my bank account even tho I told them I didn’t want to renew.livid! I’ve requested an immediate refund.stay away from this company

Horrible customer service. I requested a refund on April 14 which was granted. I have the email. Here it is May 17 and I still for not have the refund.. I've reached out countless times to resolve this and no one will give me the courtesy of responding back.

Very customer friendly, quick reply per email. I'm very satisfied regarding custom support. Very friendly.

Awful. Paid £20ish for a year. Says on the account then rolls onto a monthly £7.99. They took £107 in 1 go without my permission replied to my email asking for refund saying would I reconsider, when I said no they have ignored every email since. Taking legal action. Avoid at all costs

Had their services on a trial basis a year ago, cancelled it after about a month, A year later find they are trying to charge me 89.99 when I only paid 9.99 for a trial a year ago. Disputing with Paypal now as I did not approve it, nor did I have any reoccuring subscriptions in Paypal. They just outright charged me without permission.

Update: They offered a refund for this month and cancelled my subscription and told me to buy a new one with their promotional offer, and then I will get the discount from now on. But they refuse to admit that I was overcharged, so how am I supposed to know if they won't do it again. Stay away everyone! Original: I'm happy with their servers, but I'm really annoyed with the payments. They changed the price for my subscription even tho it still says the old price on the website. I sent them this mail just now: "Why am I suddenly paying 116 NOK (13,66$) a month? I asked about it recently but you said it had with the currency to do. But I don't believe that's true. I always used to pay around 85 NOK (10$) until February when it suddenly changed. On your website it says the price is 8.99$ tho.. And right now it says 6.99$. I want the money back for the 3 months I've been overcharged and I want to get the right price from now on." Hopefully they will fix it. If not I will find another vpn and I recommend everyone to do the same.