GamingDragonsVideo games and software distribution since 2011
GamingDragons (ultimatumgamekeys.com) has 824 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Satya F.
Tres déçu de ce site ! J'ai passé une commande de 4200 MS points qui est pourtant marqué en stock est le site me répond qu'il faut que j'attende qu'il se rapprovisionne. Cela ne fait pas du tout sérieux comparé au autres sites concurrent ou je reçois les codes en 5 minutes.
Response from GamingDragonsDec 5, 2015
Hello. Issue has been resolved. Thanks.
Tom
Signed up just to say this. No communication for in excess of three hours and then a template explaining my accompanying documentation was blurry. It is good enough for a visa service in 3 countries, but not for this shoddy website. It promises live chat support, where? And 24/7 service? It doesn't count if you ignore emails. Other companies are cheaper and put emphasis on service rather than doing nothing and assuming you will accept it. Terrible, terrible company. Will never use again. In addition, the refund issued was not the total amount, so I am left paying for their inability to count and respond to customers. Reply: There was no mention of any of these details previously. Emails back and forth? A template with no information is regarded as back and forth communication? Final remark: Just google Gaming Dragons Scam and you will learn everything you need to know about this company.
Response from GamingDragonsNov 7, 2015
Hello. We require verification to prevent fraud if we find anything suspicious as proxy usage and information mismatches as mentioned in our terms of use. You have provided a document that did not meet the required quality that we have requested. We have asked you to provide a better quality image, since you haven't done that with replies back and forth and claimed that you would like to withdraw from the purchase we have cancelled the order. A refund was issues excluding the fees that the payment processor deducted. Thanks. Yev.
Sandro
I pay a game but I have notting of code on my email adres I very angree I want the code or my money back
Response from GamingDragonsOct 31, 2015
Hello. The item have been sent to your email three times by now. Please make sure to check your spam/junk folders or contact support http://www.gamingdragons.com/en/contact-us In order to provide an alternative email address which is valid. Thanks. Michael.
Felix H.
Well they advertise instant delivery. Its 1:30h later now, still no key. The "live-chat" support didn't respond for over half an hour now. If I knew this shop would be so bad, I had bought the key from somewhere else. I'm so mad about this service I'm wirting this. If you're considering buying here or from another site for a bit more, do yourself a favor and buy from the other site! UPDATE: iksdeh after about 10mins after publishing this i got the key, which doesn't work and an eMail telling me to "correct" my review. Still would rate 0/5 if possible for false advertising.
Callum
I bought The Last Of Us Remastered digital copy and received the code at my email within around 15 minutes. I followed the instructions to download the game. Once it was installed I went to play it, however I got "Please purchase the game on the store" then it took me back to dashboard and put a little lock pad on the game. I restarted my PS4 and tried again and this time it allowed me to go on and play, but because the license cannot be verified the it automatically closes the game after 15 minutes. I have contacted the support and I am waiting for their reply to see how they're going to deal with this. I was reluctant to buying from this site as I'd read good and bad reviews, it's quite clear now I shouldn't have because it's hassle and I didn't know I'd have to go make a new account etc. Support isn't brilliant either, tried telling me they replied within a few minutes despite there being a two hour wait, so I don't know where the "few minutes" came from. Also seem to not want to listen to what I've said and tell me I might not be in the right mindset. Sorry for giving your company a try.
Thomas
I ordered a game and paid via PayPal. After some minutes i got an email from gaming dragons that they want a copy of my id card or driving license. I use PayPal a lot with many different online shops and nobody ever asked for such a thing. This is absolutely unacceptable and NOT customer friendly. I canceled my order because I am not willing to send a copy of my id card to them just to buy a game. Also the shop's website can be displayed in german, but the TOS and after sales communication is in english only, unacceptable, too. I will never buy there again.
Stanislav B.
So waited for 7 hours(instead of 30 minutes to 2 hours as stated on their website) to receive key but instead received email asking for copy of passport/driving license... Why would I send scanned documents to some company?
Response from GamingDragonsSep 21, 2015
Hello. You payment have been picked for manual approval therefore your order was not sent. As your payment have been picked up for approval over it being risky we must to make sure that its not. If you fail to verify your order it is automatically cancelled within 72 hours. Since we did not receive a reply from you and you have opened a dispute the payment was cancelled. Thanks. Yev.
Joseph
It has been 3 hours since I placed my order. Payment was already taken from my PayPal account and I sent in a support ticket around 2 hours afterwards with still no response. Don't claim to give the keys quickly if it's not going to happen. I would have gotten the key from somewhere more expensive but fast if I had known how slow this would be. Update: It has been now 5 hours, no key, no response. Update 2: Key finally received. I placed my order at 5:45pm on 9/20, I received the key at 1:44am on 9/21 (the email with they key is dated and timed), that is 13 hours after I placed the order. In the reply they claim they responded to me several times. I was checking my email/spam folder almost every 20 minutes until around midnight, and the only reply I ever received was 2:29am (not in my spam folder). Either the website has a faulty messaging system or someone is not being truthful.
Response from GamingDragonsSep 21, 2015
Hello. The game has been sent to you quite a while ago. Make sure to check your spam/junk folders. The game is also available in your account, refresh the page and go to MY GAMES tab. We have replied to you a couple of times by now with no response, make sure to check your spam/junk folders as it may have ended up there. Thanks. Yev.
