Sandra J.
No integrity very shady
Broker C. Jackson lied upfront regarding quote and pickup date. Promising real time GPD . Lied saying they owned the truck and the drivers. Broker Didn’t honor first quote, I was already locked in contact. Days later issued a higher quote. I agreed . After signing that contract he went ghost. It’s been almost a week and my vehicle hasn’t arrived. The facts are they sub your vehicle out to anyone collect booking fees and offer no accountability. Not Responsible for any damages. Your calls are dismissed and goes unanswered. Had to use other people’s phone to get him just to answer on first ring. Clear case of bait-n- switch.
Response from ultimatetransport123.comJul 14, 2026
Hi, thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations. We understand how frustrating it can be when communication falls short and when there are concerns regarding pricing and scheduling. Please know that we take all customer feedback seriously and continuously work to improve our communication and service. We appreciate you bringing these concerns to our attention and wish you the very best moving forward.


