Ultimate Mats Reviews | Read Customer Reviews of ultimatemats.com

Ultimate Mats Reviews | Read Customer Reviews of ultimatemats.com

Ultimate Mats reviews

Showing 417 reviews with 5 stars · Clear filters

Diane N.
Feb 10, 2026
Great customer service.
Great customer service.
Report
AM
Feb 10, 2026
Sandra Grant - Excellent Service
Sandra Grant should be commended for her excellent customer service inclusive of interpersonal, but professional, communications and real-time updates of the purchase-to-delivery process.
Response from Ultimate MatsFeb 10, 2026
Thank you for taking the time to share this feedback. We agree—Sandra Grant consistently provides excellent customer service, combining professionalism, clear communication, and timely updates throughout the order process. We appreciate you recognizing her efforts.
Report
Dawn
Feb 3, 2026
Highly recommended
Highly recommended. Quality product at a great price.
Response from Ultimate MatsFeb 4, 2026
Thank you for recommending our Super Berber Custom Logo Entrance Mat! We’re glad the quality and price hit the mark. Thanks again for choosing Ultimate Mats—if you need anything else, we’re here to help.
Report
Grace
Jan 30, 2026
Easy to communicate with them
Easy to communicate with them, David was quick to get me a proof and made changes promptly. Purchase process was easy and the mat came quickly and looks and works great.
Response from Ultimate MatsJan 31, 2026
Thank you for the great review! We’re glad everything was smooth from start to finish — from getting your proof updated quickly to an easy purchase process and fast delivery. Even better to hear the WaterHog Inlay II Logo Mat looks great and is working well for you. We really appreciate your business and hope to work with you again on your next mat order!
Report
MP
Jan 26, 2026
I was referred to Ultimate Mats by WaterHog.
I was referred to Ultimate Mats by WaterHog because they provide custom sizing. Very good customer service by answering all my questions about custom measurements and follow up once the mats arrived. Easy to roll out and put in place. They are perfect. My Montana mudroom looks SO good now.
Response from Ultimate MatsJan 26, 2026
Thank you so much for the kind words—and for coming to us through WaterHog! We’re thrilled the custom sizing worked out and that our team could answer all your measurement questions and follow up after delivery. Glad to hear the mats were easy to roll out and that they’re a perfect fit—your Montana mudroom sounds fantastic. If you ever need another custom size or a different style, we’re here to help.
Report
Wendy Z. S.
Jan 22, 2026
The mat is well made & fits nicely in…
The mat is well made & fits nicely in the hallway. Great customer service
Response from Ultimate MatsJan 22, 2026
Thank you for the review! We’re glad your WaterHog Fashion Diamond entrance mat is well made and fits perfectly in the hallway. Appreciate the shout-out for our customer service—here if you need anything else.
Report
Brittany
Jan 20, 2026
Quality
Responded right away and kept in contact throughout the entire process from order to delivery. Also, the quality is perfection.
Response from Ultimate MatsJan 22, 2026
Thank you for the great feedback. We’re glad our team responded quickly, kept you updated from order to delivery, and delivered the level of quality with the WaterHog Inlay II Logo Mat you were looking for. If you need anything on your next Logo mat project—sizes, timelines, or recommendations—we’re here to help.
Report
Michael E.
Jan 20, 2026
Great Quality, Next Level Service
Quality is always consistently great. The personal attention from Diane throughout the production and shipping process is so appreciated and made things so easy! Highly recommended and we will continue to do business with Ultimate Mats.
Response from Ultimate MatsJan 22, 2026
Thank you for the fantastic review! We’re thrilled to hear the quality is consistently great and that Diane’s personal attention through production and shipping made everything easy. I’ll be sure to share your praise with her. We appreciate the recommendation and look forward to continuing to serve you at Ultimate Mats.
Report