Mary
Great mats...
Just want to say there was a mess up with the one mat I ordered but Diane immediately took care of the problem. Their customer service is awesome and great quality mats. Highly recommend.
Ultimate Mats is a company that is just that: a proud company that carries only the ultimate matting options for any facility, business, or application. We take great pride in our outstanding collection of anti-fatigue mats, entry mats, and logo mats. A very common mistake when it comes to mats is the misuse of a mat for the area it is being used for. For this reason, Ultimate Mats enjoys having the opportunity to educate and guide you while you make your selection for your specific needs and desires for your business. Usually, the premium brands and quality comes with a hefty price, which is where Ultimate Mats stands out from the rest; we have the lowest prices for the best mats around! Our representatives are available and eager to assist you in making the right selection for you and your business.
Ultimate Mats (ultimatemats.com) has 451 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Mary
Just want to say there was a mess up with the one mat I ordered but Diane immediately took care of the problem. Their customer service is awesome and great quality mats. Highly recommend.
Customer
Mats are great. Once I got them. It took alittle over 3 weeks to get them but other then that very pleased.
Megan M.
The ONLY thing I wish was different was the fact that I think the non-carpeted part of the rug needs to be a little more heavier duty especially around the edges. It's not flimsy but I was expecting a little bit beefier edge for some reason. Besides that, they shipped out insanely fast after I gave them the go ahead and look awesome. Like, the ink was barely dry on my check to them and my 3 rugs had already arrived. Diane was great to work with even though this was a priority then fell off the priority list for a while but then when it got back on my priority list, she was happy to help finish the transaction.
Response from Ultimate MatsDec 9, 2015
Thank you for your review, Megan! I'm sorry that you're not a 100% satisfied with the standard indoor Classic Impressions product. If you'd like to discuss some other more durable mat styles like the WaterHog Logo Inlay, etc please feel free to contact Diane again and she'd be happy to help you!
Christina M.
I received quotes from multiple logo mat companies and this one was in the middle, but looked like great quality for a good price! Glad I was right! A little slow on getting back to me, but my contact had a family emergency, so that is understandable. All in all very happy with a mat that looks like it will last!
Orange Blossom O.
It took a little longer to go through the process of getting a custom mat but we really like what we ordered. We did have a problem with our order but it was cleared up quickly. The rep who worked with us was highly customer service oriented
Ron
As the title suggests, Ultimate Mats sold us a good product at a fair price. The mat provides excellent protection for the wood floor in our entry hallway. I would have given a five star rating but it took over three weeks from the time it was ordered until we received delivery.
Response from Ultimate MatsMar 31, 2015
Thank you for the 4 star review! I would like to note that we have informed production of the complaints on time orders have taken and they have corrected the process and orders are running much quicker now! We again apologize for the unfortunate time frame your order was placed during. Thanks again!
Colleen
The rug is great. High quality and good looking. I think I might even order one for the house. The downside: the delivery/shipping time is long in comparison to other online services and my charge account was charged 3 weeks before I received the rug.
Glen
It took an unusually long time to receive the product -- about one month from the day I placed my order. However, when I did inquire about my order I got prompt replies. The product was as described and in great shape, works as advertised.